Koncept Mahindra - I want my RC and License back from Koncept Mahindra
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Complaint by: Ashish Sood on May 25, 2015, 10:18 am in Cars Parts and Vehicles

Hi,

My car had gone for service and front wind shield replacing to the Koncept Mahindra workshop and bodyshop. After servicing the RM - Mr. Vivek had sent the car to the bodyshop for replacing the wind shield of my car XUV 500 W6 model. Mr. Sheeshpal at the body shop had received the vehicle and had called me to the body shop for signing some documents and had asked for my RC and license to be shown to the Insurance person who will come for inspection. He had carefully put the documents in an envelope and stapled it and kept it with him. He had promised to return it back to me the next day with the car.

After replacing the front windshield, he had sent the car back to the service centre and from there a combined bill was genereated for the service and wind shield. The car along with the combined bill was sent to my home. I paid the bill and asked for my RC and license from the driver who had come to drop the vehicle. He had no clue about both the things. I called Mr. Vivek (RM) and he said he will send the documents back the same day or the next day.

After a few followups I was informed that Mr. Vivek had left the job and Mr. Ashutosh had taken over from him. He had also promised to help and meanwhile had given me the numbers of Mr. Sheeshpal who had taken the documents from me and also the number of Mr. Amish Mishra to whom Mr. Sheeshpal reports. I had talked to both these people. Initially they said they will look for it and will return it and now they say they had sent both the documents with the car to the service centre and handed over it to Mr. Vivek who has left the company.

Now, today I learnt that Mr. Ashutosh who had taken over from Mr. Vivek has also left the job.

I want my documents back. Please help as there is strict punishment on driving without a license and RC.

Regards,
Ashish Sood
Mobile No. 98710 21184

Complainant's Goal: I want my RC and License back from Koncept Mahindra, Noida
Complainant's Target: Koncept Mahindra
Complaint Location: IndiaUttar PradeshGautam Buddha Nagar
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