bsnl mobile - Cheating with Customer
Contact Complainant     1455 Views     Report Spam  
Complaint by: Anoar on April 16, 2013, 2:02 pm in Telecommunications

On 09/04/2013 i got a SMS as below:
"Thanks for subscribing Career Pack from Handygo at 09/04/2013 06:54PM fro Rs8 Valid till16/04/2013. To unsub, SMS STOP to 155223 or Call on 155223 Toll free." and Rs8 was deducted from my balance.

As i neither make any request for such activation, so i want to try to cancel through phone calling, but unfortunately nobody is there to receive my call at the above said number (155223), or even the 24hrs help line (********65). After trying whole day i leave it up. I also tried the same thing for next few successive days and got the same result. After failed i stop it through STOP messaging, and my problem temporarily solve but without returning my balance (Rs8 which was deducted for the activation). The extreme frustration was that, I got the same SMS and activation on 16/04/2013 and again Rs8 was deducted from my balance. Again there was no body to receive my complaints.

Please help.

Complainant's Goal: To refund balance and punishment for employes connencted with the harrashment
Complainant's Target: bsnl mobile
Complaint Location: IndiaWest BengalMurshidabad
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
1.
Sat, 11 May 2013  Tomy Abraham

Even I face the same problem..I have never subscribed anything..But I get this message every week & RS 8 gets deducted every time. I sent the STOP sms to 155223 many times & I get reply saying that there is no subscription. Any idea how to get this resolved?