HTC - Warranty Not Provided
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Complaint by: Rahul Garg on November 19, 2015, 11:15 pm in Mobile and Cell Phones

I have ordered HTC desire 626G plus from ebay.in on 15/05/2015 & its IMEI no. is - 35********62715 . So after some time my handset was not working properly so i visited to HTC service center but they said this device cannot be repaired in warranty because it has been purchased from ebay.in . Then i started complaining about this matter in HTC & started complaining about this matter on online consumer complaint websites. So finally i got a reply from HTC on 07/10/2015 that we sorry for the inconvience caused but now your device can be repaired in warranty onwards, Then i contacted them & asked what about my 5 months warranty that i didn't get, They said that we cannot provide you fresh warranty . So i asked for a refund but they denied . So i want my refund because it is enough . I had a worst experience with HTC & recommed people don't buy HTC smartphones because their service is worst . I want my refund. kinly contact me - ********49.

Complainant's Goal: Full Refund
Complainant's Target: HTC
Complaint Location: IndiaHaryanaHissar
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Fri, 20 Nov 2015 - Business Reply from - Ebay India (HTC)

Dear Rahul Garg,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay