FUJIFILM India - Warranty not fulfilled by FujiFilm India & Case of Cheating
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Complaint by: sachin.sg1 on December 3, 2011, 8:58 am in Consumer Electronics

Sir,

I submitted my digital camera Model number A850 under the warranty for repair at their Wazirpur (North Delhi) service centre on 23/11/2011 with a service request number CTL0032DL (D2) . The person Mr. Tajinder Singh after checking the camera accepted it and told us for the power problem in it.

Now that guy is saying that its lens is broken so has to be replaced. Sir, as per my understanding all the service centers before accepting anything check for the physical damage and tell you in advance. How come in this case he is saying that lens is broken because if that was the case then he should have told us in advance? Because as per my knowledge the lens were not broken when we gave him the camera.

Now they are saying that i have to pay for the repair thing. this is a clear case of cheating and false information by them.

Regards
Sachin
********56

Complainant's Goal: To get it repaired free of cost
Complainant's Target: FUJIFILM India
Complaint Location: IndiaDelhi
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Recent Comments
2.
1 month ago  Prajakta Ferreira

Hello,

I've ordered a camera from the Instax India website; however, I do not seem to have an update on its whereabouts.

It would be great if the team can help out!

I've tried contacting the customer care number, but no one seems to be picking up the calls.

1.
Sat, 03 Dec 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to FUJIFILM India on December 3, 2011, 8:58 am