Maruti Suzuki India Limited - Warranty Issue
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Complaint by: Somil on May 2, 2015, 1:55 pm in Cars Parts and Vehicles

> >Dear Sir,

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This is to inform you that
Details of the vehicle:

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Registration Date: 24th September 2013
Manufacturing Date: August 2013
Engine No: D13A0430508
Chassis No: MA3FHEB1S00507649
Model: Swift VDI

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We have lodged the complaint (Engine Starting Problem) on 12th March 2015 with vehicle meter reading at 37764 KM, Vehicle was kept for the day and the problem was not rectified by the dealer (Sky Automobiles) and vehicle delivered back to us.. after few days we complained the same problem with the dealer, they asked us to change the battery.

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We got it changed the same day they told us to.

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Then again vehicle was sent to the dealer for the same problem (Engine Starting Problem) with meter reading at 41974 KM, this time they changed the Gasket Injector, Seal, Injector Dust.

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After that they told us that the all four injector of the vehicle are damaged and will not come in warranty due to Warranty Norms.

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We are hereby complaining that they deliberately delayed the work to cross the warranty period of 40,000 KM.

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We asked for the report for the injector failure, they told us that they have not lodged any report for the same.

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We have fleet of Maruti Suzuki Vehicle:
Swift: 6 Nos.
Omni Van: 1 No.
Ertiga: 1 No.
Swift Desire: 1 Nos.
SX4: 1 Nos.

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We never faced any problem like this before.

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Thanks & Regards
Somil Bhatnagar
96177-82094
Dynamic (CG) Equipments Pvt Ltd

Complainant's Goal: Warranty Not Provided
Complainant's Target: Maruti Suzuki India Limited
Complaint Location: IndiaChhattisgarhRaipur

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