Voltas Limited - voltas give me a Defective AC
Contact Complainant     1162 Views     Report Spam  
Complaint by: shikhir on June 29, 2013, 11:42 am in Consumer Electronics

I have bought a VOLTAS 1ton Window ac in Electronic Paradise Janapuri (Delhi) date 4/6/2013, I days I Face a problem with that AC Create a very Loud Noise and some Low cooling problem I have also Log the complaint regarding that in VOLTAS company and also consulted VOLTAS service engineer, and Delhi service Incharge Mr. vijay but AC Noise problem not resolved in till date, I am very hope less I have already 7 time Log a complaint in last 20 days. i need a Replacement.

Tech advice us your installation is ok but AC body unit is defective Tech use Hammer in ac body , my question is VOLTAS Delhi In charge told me installation not proper this reason ac create a Noise and Your Tech asked installation is ok, my query is your incharge is right or your tech is right.
i think this is the 9th or 10th time i am calling you guys for the problem as you are aware last time i got very bad impression from your customer care department I need only Replacement.

service in charge give the wrong feedback in company.
i have already contact senior Depp. in voltas company but no body contact me in till date.
please replace my product.
please Help

Shikhir
CD 54 D, LIG Flat hari Nagar Delhi
Contact – No- 0********12
Dealer Namr- Electronic Paradise
Date of Purchased- 4/6/2013

Complainant's Goal: coltas Replacement my defective product.
Complainant's Target: Voltas Limited
Complaint Location: IndiaDelhiWest Delhi
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
3.
Thu, 04 Jul 2013 - Business Reply from - voltas allweather (Voltas Limited)

Dear Shikhir,

Our team is already working on your complaint and we will contact you with an update. Thanks for your patience in the interim.

Regards,
Voltas Customer Care

2.
Sat, 29 Jun 2013 - Business Reply from - voltas allweather (Voltas Limited)

Dear Shikhir,

Our team is already working on your complaint and we will contact you with an update. Thanks for your patience in the interim.

Regards,
Voltas Customer Care

1.
Sat, 29 Jun 2013   Message By Complainant shikhir

please replace this product