Aggarwal Movers and Packers - Unattended request against damaged goods in transit.
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Complaint by: Vishal Nandi on September 16, 2015, 4:01 pm in Utility Services

We have shifted last month from Mumbai to Kolkata and had chosen Agarwal Movers and packers for transporting our house hold goods hailing there good name in this business. To our disappointment the household items reached us much after their committed time of 7-8 days, that to we had to continuously call up various offices to know the status of the consignment. The personnel are extremely ignorant and irresponsible ,specially the once we spoke to.Secondly the packing staffs in Mumbai were extremely rude and misbehaved with me and my wife. Though we suggested them constantly about being conscious while packing as a large part of the consignment were breakable items and crockery, They ignored our suggestions and also asked me to stay out of it. I think this behaviour is very inappropriate in their part. We received our goods on 26th August in Kolkata which left Mumbai on 13th, which is 13 days that too without prior notice. Some of the goods were partially or fully damaged for which we have been constantly following up through email with the hydrabad office and the local office. Though they have been committing us about sending some personnel and a carpenter we have'nt till date got a visit from them . More than half of the stuff is unpacked and lying shabbily in the middle of our house.We as a customer feel extremely cheated as the company had taken 100% amount in advance,which is generally not the practice with other transportation company which also included a certain percentage of the insured goods. till date nobody from the insurance company has visited us for any claims to be settled.

Complainant's Goal: To resolve our problem and to get compensation for the loss incurred by us.
Complainant's Target: Aggarwal Movers and Packers
Complaint Location: IndiaWest BengalKolkata
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