I AM INDRANIL BANERJEE OF SUN COMMUNICATION IS A RETAIL PARTNER(BR CO-7702) OF SUVIDHAA INFOSERVE PVT LTD OF MUMBAI FOR THE LAST 2 YRS. THIS YEAR FROM 11/6/11 MY RLY SERVICE SUDDENLY GONE TO DEACTIVE TILL TODAY. DURING THIS PERIOD I CALLS NO OF TIMES AT CUSTO CARE OF SUVIDHAA AND MAILS TO SUPPORT BUT ALWAYS THEY REPLY THAT THEY FOLLOW UP WITH IRCTC,IRCTC APPROVES MY PENDING REQUEST,.....ETC...ETC... FEW DAYS AGO A NEWS CAME TO ME FROM IRCTC THAT THEY ARE NOT RESPONSIBLE FOR MY DEACTIVATION, SUVIDHAA NEVER SEND ANY DOCUMENTS/REQUEST TO THEM FOR MY ACTIVATION.IT IS TOTALLY KEPT BY SUVIDHAA. YES ANOTHER THING THAT IRCTC TOLD ME THAT MY EMAIL ID-ms.rantu123@rediffmail.com IS NOW CARRYING BY SOMEONE FROM DELHI MEANS SUVIDHAA GIFTED MY ID TO THIS UNKNOWN PERSON AND THAT TIME EVERYTHING IS CLEAR TO ME.THIS IS NOT ONLY A CHEATING CASE BUT ALSO A CRIMINAL OFFENCE. FEW MONTHS AGO IRCTC STOP RECRUMENT OF NEW SUB AGENT AND DEACTVATED NO OF SUB AGENTS FOR MALPRACTICE IN THEIR SIDE.THIS UNKNOWN PERSON FROM DELHI EITHER NEW COMER OR DEACTVATED BY IRCTC. YOU SHOULD ENQUIRY REGARDING THIS MATTER,LOOK AFTER THE HIDDEN THINGS THAT IS GOING ON NOW AND WILL TAKE NECESSARY ACTION AGAINST SUVIDHAA, I ATTACHED 1 DOCUMENT REGARDING THIS. MOB NO-********49