Matrix Cellular International Services Pvt. Ltd. - supporitive Matrix team
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Complaint by: akshay kapur on March 4, 2017, 12:25 pm in Telecommunications

Very recently I had used a matrix sim card when I was going on a vacation to France. My overall experience with them was really good. Right from responding to my query to having someone sent to my place for the sim card delivery and helping us understand how the sim card would work and all was all very handled. My questions regarding charges and loss of sim card were also handled very nicely. Not just this, while I was there I extended my stay for another 10 days and these guys accommodated the extension without creating any issues on the same plan that I wa on. Great network coverge, as just like using my Mumbai number there. Thanks team Matrix!

Complainant's Goal: informing everyone about my experience
Complaint Location: India
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Tue, 07 Mar 2017 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

"Thank you for sharing your feedback with us. It’s great to hear that our International SIM card was useful to you while you were travelling abroad. We look forward to your continued support and long term relationship in future.

Regards,
Team Matrix"