Dear Sir,
SCB Credit Card Number : 554********54398
Subject : Dispute Transaction of Rs.2240 - (REF #1********1 RAJES CHENNAI IN) on 7-May-11
With reference to the above subject, i purchased dress of Rs.2240.00 on 7-May-11 in Rajendra Textiles Pallavaram, Chennai (Only one time purchased) but the merchant has swiped my card two times. i signed in only one charge slipe only. On the day itself i made complaint to standard charterd bank Customer care.
In the next bill (Bill statement date - 8-Jun-11) SCB showed me two times of Rs.2240.00 and one time reversed. The problem is solved in 8-jun-11 statement itself.
But now (Bill statement date 8-Aug-11) why SCB asking me to pay Rs.2240 again. The second transaction is not authorised by me.
Please resolve this problem soon.
An email communication has been sent to Standard Chartered Bank on August 20, 2011, 2:43 pm