We are maintaining relationship with your bank since 1990 & maintaining sizeable deposit , savings accts, current accts of my family members at your Ajit nagar br Ambalacantt, on 28/09/15 i visited your Ajit nagar br for Current acct statement & was directed by your officer to collect the same from Timber Market br as their printer was not working however the branch head at Timber market lost his patience quoting that he is not here to provide statements of other branches though i calmly replied that i am a respectable customer of your bank but he showed me the way out of the branch premises , sadly i left Sir, i am a respectable man in my late 50 s & enjoy good reputation in different sections of the society i urge that a enquiry may kindly be initiated against the branch head.