restoring mobile service-Reliance Communications Limited- iComplaints.in

Reliance Communications Limited - restoring mobile service

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Complaint by: anand on December 6, 2010, 8:46 pm in Telecommunications

my mobile number is ********84. In spite of producing / submitting relevant documents as required by them and got a verification clearance and an extra talk time of 20 minutes for the compliance my mobile service has been abruptly cut off without any notice. complaints to reliance customer care, their nodal and appellate authority have not yielded any satisfactory response. I would like to know why the service to my mobile has been discontinued without any explanation in spite of being their loyal customer for a period of more than 6 years

Complainant's Goal: I want an apology in writing from Reliance communication

Complainant's Target: Reliance Communications Limited

Complaint Location: India › Tamil Nadu › Chennai

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Recent Comments

3.

Thu, 09 Dec 2010 - Business Reply from - RCOMcare (Reliance Communications Limited)

Hi Anand,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com.

Regards,

RCOMcare

2.

Wed, 08 Dec 2010 - Business Reply from - RCOMcare (Reliance Communications Limited)

Hi Anand,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

1.

Mon, 06 Dec 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on December 6, 2010, 8:46 pm

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