TATA Indicom - Repeat Problem in Tata Indicom Landline Handet
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Complaint by: Sudeep on July 27, 2010, 5:28 pm in Telecommunications

Hi Team,
For last 5 days my tata indicom land phone is dead and after logging repeated complain no one either called or came to rectify.Every next day when we call the customer care executive mentions the call has been closed and showing resolved in system.
My old mother stays at home alone and there is no means for her to communicate in case she is not feeling well.
Please take this case urgently so that we can get a permanent solution.The handset has been causing issue for last 1 year now.
Phone no : 120-6488403
Location : Noida,UP
Last complaint No : 229657173

Regards,
Sudeep Rudra
********89

Complainant's Goal: Replace the landline handset
Complainant's Target: TATA Indicom
Complaint Location: India › Noida
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3.
Thu, 29 Jul 2010  Tata Indicom

I support this complaint.

2.
Tue, 27 Jul 2010 - Business Reply from - Customer care (TATA Indicom)

Dear Customer

Greetings from Tata Indicom! We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

1.
Tue, 27 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to TATA Indicom on July 27, 2010, 5:28 pm