rajendra verma - regarding battery issue
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Complaint by: rajendra verma on February 8, 2016, 12:16 pm in Mobile Service Providers

I am writing this mail as a last resort to a problem I am facing and I am getting no help or support from apple customer care.
My phone's battary is running out and showing black screen once the batary runs out. I got in touch with jaipur and Gurgaon apple customer support centres but it was of no benefit. All they can suggest is to get a phone to be replaced with a new one after paying 22500 INR. However, the actual cost of this phone is currently less then 20000 INR. I am throughly frustrated and is not able to go on with my regular activities since this phone was vital to me.
The real concern I have is if such an expensive phone cannot withstand a minor battary issue then it is of no use purchasing iPhone.
I am expecting someone from your team should try and understand my problem and rectify as early as possible.Apple care case: 1040465557
my number ********81
mail id- raju_verma@hotmail.com

Complainant's Goal: plz resolve my issue regarding my iphone 5 battery
Complainant's Target: rajendra verma
Complaint Location: IndiaHaryanaGurgaon
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