Amazon.in - refund not processed by Amazon India
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Complaint by: ramesh kumar on December 2, 2015, 2:13 am in Online Shopping
I have ordered a mobile pouch worth 590 rupees, received and returned the product on issue over size. The order id is 171-4250006-5030765. The seller has approved the refund but Amazon.in is not processing the refund. It has been 45 days since I have made refund request but until today I didn't get the refund in any form. From the past 7days, Everyday I contact Amazon India customer support and everyday they tell me to wait 24-48 hours to receive the refund cheque. I am vexed with them as they don't even provide details of their higher authorities to escalate the issue.
Complainant's Goal: I want to file a complaint with consumer court. I need guidance.
Complainant's Target: Amazon.in
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