make my trip - Refund from Make My trip.com
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Complaint by: guru on November 26, 2012, 1:44 pm in Internet Related

i have booked tickets for 5 pax from rajamundry to chennai on 15-11-12 and for some reasons i have to travel on 14-11-12, and enquired make my trip to prepone but as it costs too much to prepone than to cancel and book fresh in spice jet i had requested the tele operator of make my trip to cancel the booking with id MakeMyTrip Booking ID - NF2523********4 on 10-11-12.As no email confirmation had not been received i called on 15-11-12 and the tele operator confirmed the conversation between us on 10-11-12 for cancelling the ticket and refund amount of 8400/- INR, and they have complaint system online and i have complained in that too and i have elevated to the top management level and the complaint id is 121120-021474. till today none have called or no email has been received by me from them which is totally disapponting

regards
guru

Complainant's Goal: REFUND AND THE THRUST
Complainant's Target: make my trip
Complaint Location: IndiaAndhra Pradesh
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Recent Comments
1.
1 month ago  VAISHNAVI VAIBHAV MHATRE

I am Vaishnavi Vaibhav Mhatre, and I am writing regarding the refund for my flight booking.

Although I have received a refund of Rs. 32,672, I had originally paid Rs. 34,971 for the booking. There is still an outstanding balance of Rs. 2,299 that has not been refunded.

Since the flight was cancelled by the airline, I request that the remaining refund amount of Rs. 2,299 be credited to my original payment method at the earliest.

Booking Details:

PNR: 61Q4H3
Last Name: Mhatre
Departure Date: 06 September 2026
Total Amount Paid: Rs. 34,971
Refund Received: Rs. 32,672
Pending Refund: Rs. 2,299

Kindly look into this matter and process the remaining refund as soon as possible. I would appreciate your confirmation once the refund has been initiated.

Thank you for your prompt assistance.