PLS. FIND FOLLOWING COPY OF COMMUNICATION- ORDERED AUTO GAS TOP- AGREED DELIVRY- ONE WEEK -SUPPLIED AFTER 4 WEEKS- RECD MANUAL GAS TOP- THEY ARE PULLINGS DAYS W/OUT COLLECTING WRONG ITEM OR REFUND
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Hello



please find following details.

I placed on line order for auto ignition gas cook top. They agreed delivery in a week but delivered after 4 weeks, after several contacts. They delivered manual cook top in place of auto ignition. They can settle this max in a week time. They are making unnecessary communications to pull on days. I need at least Rs500 more for cheating and holding this amount w/out valid reason. I received several mails same as attached dt 30th



regards

Yasodharan

********11

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1 ITEM(S) SHIPPED. ORDER COMPLETE Order Again



18th August 2015
11:43:55 IST

Total Paid Rs.3040

Address


Order No. 301450694


Hawk HK3GTY 3-burner Auto-ignition Gas Cooktop

SKU: AK1351760-S-PM8229 QTY: 1 Shipment Status: Delivered Shipped On: 15th Sep 2015 Shipped By: Pepperfry



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RE: Regarding your Pepperfry Order # 301450694-AK1351760-S-PM8229 ‏





RE: Regarding your Pepperfry Order # 301450694-AK1351760-S-PM8229











Actions

Dharan karthika



17-09-2015



To: "Pepperfry Support


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From: Dharan karthika (yasodharan@hotmail.com)
Sent: 17 September 2015 10:12AM
To: "Pepperfry Support (tellus@pepperfry.com)








Attn Mr. Srinivas URGENT



Thanks for your mail. I regret to inform you that item received is not as per my order. I ordered for AUTO IGNITION but received is manual. Please check order and related communication.This is big cheating by seller . Let me know next step. I need replace/refund on URGENT BASIS. I have waited almost a month to get this item.

regards

Yasodharan

********11


Re: RE: ORDER # 301450694 (EC-366366) (EC-366450) ‏





Re: RE: ORDER # 301450694 (EC-366366) (EC-366450)











Actions

Pepperfry Support

Add to contacts

30-09-2015






To: yasodharan@hotmail.com


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tellus@pepperfry.com







From: Pepperfry Support (tellus@pepperfry.com) This sender is in your safe list.
Sent: 30 September 2015 18:00PM
To: yasodharan@hotmail.com (yasodharan@hotmail.com)







Hi Yasodharan,

Thank you for contacting us.

This is in regards to the order # 301450694 : AK1351760-S-PM8229

We apologize for the less than satisfactory experience.We wish to inform you that we have received the images and raised a case for the same our team is working on the issue kindly allow us sometime for the concern team to get back to you.


For any query or assistance feel free to get in touch with our customer support team on 022 ******** or write to us on tellus@pepperfry.com and we would be pleased to assist you.


Thank you for choosing Pepperfry.com.

Regards,
Dinesh
Team Pepperfry