Hi,

This is to inform you - Garudalaya Transport, that your driver refuses to stop a the bus should a traveller want to relieve themselves. I'm emailing you this from the bus. Also, the blanket that was on my berth smelt of rotten legs, yes, rotten legs, if there was a way to tell how rotten smelly legs smell, you can smell that blanket & come to your own conclusion.

Date of Travel: 5 April, 2015.
Ticket Number: You have my details as I've already emailed it to the contact details on your website: garuda14@ymail.com

Also, the driver avoids taking the National Highway because I'm sure he pockets the money given to him by the Transport Company for the tolls. They're cheap, uncouth & outright disgusting staff.

How on Earth your driver thinks that I'm faking a call of nature to relieve myself, is beyond my belief.

Redbus- feedback for you. Remove these guys from your system. You shouldn't be promoting guys like this.

I've emailed contact@universalregistrars.com as they have an ISO 9001:2008 certificate hanging in their Office located at Shop # 1056, Sathi Road, RR Hotel, Gandhipuram Coimbatore, Tamil Nadu , Pin: 641012. Either Universal Registrar's is a fake ISO Certification company or they're one of the ISO affiliates who just hand out certificate in exchange for a good sum of money to overlook audits. I've written to them but haven't heard back.

Universal Registrars- in their offices in Coimbatore, they've claimed that they've gotten an ISO 9001:2008 CERTIFICATION from your agency. I thought ISO had standards to keep customers Happy!! Feedback to you to!

Attached: Screengrab of contactus page of Garudalaya Transports website as on 7/April/2015.

Regards

Shravan