Hindustan Auto Agency - Problem faced during purchase of new Maruti ZEN ESTILO LX car on 12/12/2010
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Complaint by: samir kumar das on January 30, 2011, 10:12 am in Cars Parts and Vehicles

1. On 24/11/2010, Zen Estilo LX booked at HINDUSTAN AUTO AGENCY, R-1 CITY CENTRE, BOKARO STEEL CITY, JHARKHAND.
2. During booking it had been told by showroom people that I will get Rs. 30,000/- Exchange Bonus (Displayed in the Showroom) in addition to the price of my old Maruti 800 car & the valuation of my car will be done by MARUTI TRUE VALUE, BOKARO STEEL CITY, the authorized shop of showroom.
3. Valuation my Maruti car had been done by TRUE VALUE & the value decided by them was Rs. 30,000/-. Even that day also they told that Rs.(30,000 + 30,000)= Rs. 60,000/- will be deducted from the price of the new car.
4. On 12/12/2010, during delivery of the new car they refused to give me the said Exchange Bonus. After lot of arguments, I had been asked to take Zen Estilo LX without the said Exchange Bonus.

Complainant's Goal: To get back Rs. 30,000/- as Exchange Bonus
Complainant's Target: Hindustan Auto Agency
Complaint Location: IndiaJharkhandBokaro
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