Nokia India - payment debited successfully but order was not placed
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Complaint by: ramnik singh on September 6, 2018, 11:16 pm in Mobile Service Providers
I have ordered nokia 6.1 plus from nokia.com on 31 august 2018, i was login in with my facebook account ie: mike2alfa2000@gmail.com. Payment was successfully debited from my bank account ie: jammu and kashmir bank but my order was not placed. When i contact to nokia support they say that they cant find my order. If the order was not placed then i should get the refund for the payment i made ie rs.15999 but i still didn't get any refund.
I again try to contact the nokia support but they didn't reply to my email.
I can also provide my bank account statement if needed.
my contact number is ********66
Complainant's Goal: want full refund of my payment
Complainant's Target: Nokia India
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