fashionnova - parcel held at delhi airport for more than 10 days
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Complaint by: kashna on March 30, 2018, 10:39 am in Online Shopping

my parcel has been held at apo delhi terminal airport for about 10 days for pending kyc document but I have not received any message regarding where and when to submit my identity proof
kindly see to it and send my parcel fast

Complainant's Goal: parcel not recieved
Complainant's Target: fashionnova
Complaint Location: United StatesLos angeles
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Recent Comments
3.
Mon, 30 Apr 2018  Rupachi

Hi, I have the same issue, my fashion nova parcel has been held for more than a month now due to pending KYC documents in Delhi (as shown in tracking history) and I haven’t received any email or a phone call regarding this. Also, the weird thing is my parcel reached Mumbai first and then it was sent to Delhi and I don’t get it because my shipment address as given by me is in Meghalaya and the nearest International Airport here is the Kolkata airport. Did you get your issue solved ? I have no idea as what to do.

2.
Sat, 28 Apr 2018  Noopur Motwani

I have the same issue, only my parcel is held in Mumbai. Did you figure out where we can submit the KYC documents?

1.
Sat, 21 Apr 2018  Shreya khanna

Hi, I have the same problem with my package. Have you received your package yet?