Dear Sir,

I have purchased a Samsung Refrigerator and a Samsung Washing machine from Viveks Vadapalani Show room on Thursday Evening. They have promised to deliver the Goods by Friday Afternoon and send a Technician by evening to give connection and make it function. By Staturday evening around 6 pm there was a call from samsung stating that the technician from their office could come and can be sent only after Monday. I went immediately to the show room and asked them to organise a technician immediately as my family was planning to leave the house for summer vacation. They promised to send a technician by saturday night itself, But till sunday evening no body has turned up and we have to delay our programs due to their show room peoples wrong commitment.

I would have purchased from some other show room or else after my vacation i would have purchased.

I want a proper reply from your end before i proceed with other actions.

Vijayabhaskar