On 26-5-2015 I placed an order for delivery of mangoes which the party had advertised online. The order was confirmed with ID 1325 and payment of Rs. 824 was effected by netbanking option from my Account with Corporation Bank, Orlem-Malad West Branch, Mumbai-400025. However, owing to some personal difficulties the party was not in a position to supply the mangoes and their CEO Mr. Randhir Kumar personally sent email apologising for the inconvenience and assuring refund within 15 days. Since despite repeated follow ups, the refund was not forthcoming and after concerted efforts, the party sent a transfer towards refund to the Bank. However, owing to insufficient Account number mentioned by the remitter bank, this amount could not be credited to the due account and returned to remitter on 25.08.2015. Since then after giving the full S.B. Account number to the party requesting for re-transfer, the party claims the money is not credited back by his bankers, IDBI Bank, which is not believable as the banks on-line do not take more than a few days to give due credits. Now the party has stopped responding to any of the follow up messages and thus the refund amount remains unpaid.

Have also read from various online sites that this party is repeatedly engaging in similar cheating and fraud, I had even reported this criminal action via email msgs to the CyberCell of Noida Police Department, but there has been no response.

Would appreciate yourself doing the needful in the matter to ensure the refund is made by the party without further delay and also stop them from engaging such fraud henceforth.

I may be contacted on my mob. 0********81 in case of any further information/clarification needed.

Thanks & Rgds
Barbara Narayan
A-2, Jamuns Apts., 1st Floor
Sunder Lane, Mith Chowki,
Malad (West)
Mumbai-400 064.