Advocate - no internet connection
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Complaint by: mansi gupta on July 25, 2013, 1:51 pm in Internet Related

I am a lawyer by profession and has been practicing at various courts in Delhi. I have to work from home thereore, i had got installed MTNLs broadband services. however my internet is not working for last 15 days. the local lineman of my area visits on my complaints and temporarily fixes the connection, but it again gets disconnected.this process has been going on for last 15 days.
I have been informed by him that the telephone wire has been damaged and also has 6-7 joints, therefore needs to be changed. however there is no wire in the stock. he has even suggested me to get wire on my own and he will fix it after taking some money from me.
today since morning I have not gone to court and am trying to complaint on the telephone about the problem. I have spoken to 2-3 officials , even my area manager Mr. Anil Gupta but all my complaints have been in vain. Everyone gives a new number to me and suggests me to speak to someone or the other as they cant do anything.
details of telephone nos on which I have spoken is as under:

1. 23711229 at 10.10.AM

2. 23972455 at 10.020 AM,11.11AM

3. ********30 at 1.00 PM

4. ********99 at 1.15 PM

Complainant's Goal: to restore internet connection
Complainant's Target: Advocate
Complaint Location: IndiaDelhi
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