Mayajaal.com - Money Transferred to Mayajaal, but not received movie tickets, NO RESPONSE
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Complaint by: seetharamanj on January 15, 2013, 11:13 am in Entertainment and Movies

Dear Mayajaal Team
I booked for today's (15Jan2013) Life of Pi movie (1.10 PM)through our website. By 9.15 AM today my icici amount been transferred, But Citruspay.com site was showing dont refresh button page till 10.30 AM, then I got page expired screen.

Pls confirm our ticket details. I herewith attached the payment success copy for your reference.

From 9.20AM to till now (nearly 2 Hrs) I am trying our 3 Support numbers (********81/04427472860,65). Was getting Busy/Ring tone, but no one picked the call

What happened to our ticket/money. Pls help

Thanks
Seetharaman. J

Citrus (service provider, the broaker between us & Mayajaal said that Money is paid to Mayaajaal,

But as the name meant, Our Money is gone and is Mayaajaal only.

Thanks to Citrus & Mayaajaal. This is another lesson, experience for us

Complainant's Goal: Service Improvement
Complainant's Target: Mayajaal.com
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
3.
6 months ago  MANIKANDAN

6-1-23 my movie time 11:00 pm i park my bike and helmet also when my show finished i saw my helmet not there helmet cost 6000/- axor company u taking money for parking 50/- no CCTV camera also there in parking zone area if somebody take my bike how u find out give response otherwise I move on higher level

2.
Mon, 18 Sep 2023  Karthi yankar

Hello team,
I have made the payment of rs. 500 to bowling alley on August 6th but the payment got stuck and it went to "processing stage" Where the money got credited to bowling alley(mayajaal entertainment) on the same day at 5.50pm.
But i was in urgency and had to leave and the payment was successfully credited to them. But i have not used any games there.
Kindly reimburse the amount to my original payment method or revert to me via above email address.
Thank you in advance.
Regards,
Karthikeyan.

1.
Fri, 19 Jul 2013  Sasi

Same thing happened to me!
I tried to book 4 tickets for Singam 2 on 12-jul my card was charged but tickets were not booked, there was an error message! I called support line to inform this. They said i'll get that refund back. no response/refund still

12-Jul-2013 (12-Jul-2013) TO TRANSFER
INB Mayajaal Entertainment Li 051********928IGK0538976 TRANSFER TO 31********9 STATE BANK OF INDIA O 600.00