Nitish Sharma - Matrix - A Great Product
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Complaint by: Nitish Sharma on May 23, 2014, 2:46 pm in Telecommunications

I had to travel to US for a conference, my office guy got me a handset along with a pre activated sim card. I was doubtful of their services, but must say was really impressed with the customer services, when my sim stopped working. That guy, helped me fix it, resent the settings and was up and functional!! A great product!!

Complainant's Goal: Great Product
Complainant's Target: Nitish Sharma
Complaint Location: IndiaDelhiNew Delhi
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Tue, 27 May 2014 - Business Reply from - Matrix Cellular (Nitish Sharma)

Dear Nitish,
Thank you for the feedback and using our services. We are delighted to know that you had a great experience. We look forward to your continued support and long term relationship in future.
Warm Regards,
Tushar Agarwal
Senior Manager - Customer Care