Xolo - Manufacturing Defect: XOLO LT2000
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Complaint by: on July 6, 2015, 5:39 pm in Mobile and Cell Phones

Sir,
I bought this mobile on 26th June, 2015 and gift to my wife, as she went out for holiday. We bought mobile late night 10.00PM and her train was at 3.00AM. She was very happy to see fantastic mobile. But after few hours, phone went off automatic and behave weirdly. She came back on 5th July and we went to dealer. Bansal Electronics Sec-22 Chandigarh, He said he cannot do any thing, and said go to service center . So today 6th July, I went service center in Sec-47C, in Sec 47-C Mr. Mukesh Bhandari incharge refused to replace the defective piece and said to left the mobile for atleast 10 days and they will repair the same. I feel, , they clearly cheat me. I got defective piece and it can happen, but now instead of replacement of the same, they will repair it and take 10 days..its unacceptable. Please resolve my issue ASAP.
Regards,


Harish Kumar
********40

Complainant's Goal: Replace my Mobile XOLO LT2000
Complainant's Target: Xolo
Complaint Location: IndiaHaryanaPanchkula
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