MUKHERJEE MOTORS - MALPRACTICE AT PETROL PUMP
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Complaint by: on April 13, 2014, 8:30 pm in Others

I bought diesel of Rs.1200/= from the Indian Oil Petrol Pump - MUKHERJEE MOTORS, 12 - G. T. Road (West), Konnanagar, West Bengal on 12th April 2014 at about 9:30 AM. First the sales man Mr. Manoj Seal gave me diesel of Rs.500/= and again of Rs.700/= total of Rs.1200/= . I was in a hurry and by mistake I handed over Rs.2200/= (500x4+200x2) notes to Mr. Manoj Seal and speed away hurriedly. After long hours I could realize that I had overpaid at the Petrol Pump. I went to the Petrol Pump and told my mistakes to the staffs there, then a sales man Mr. Subrata Dutta Roy handed over Rs.500/= to me and told me that "I saw you paying extra Rs.1000/= to Mr. Manoj Seal, but by the time I could call you you went away. So, I asked Mr. Manoj Seal why he took extra Rs.1000/= ? But Mr. Manoj Seal instead of submitting the extra money to the manager he kept Rs.500/= and gave me Rs.500/= and asked me to keep quite. But I don't want your extra money and here is your Rs.500/= Mr. Manoj Seal gave to me." By saying this Mr. Subrata Dutta Roy, the salesman of the petrol pump gave me Rs.500/= and asked Mr. Manoj Seal to give me Rs.500/=. But Mr. Manoj Seal didn't give me my extra money and asked me to come next day at 2:00 P.M. I went there today on 13/04/2014 at 2:00 P.M. and asked Mr. Manoj Seal to give me back my Rs.500/= he had with him. But he just refused and told me in a very unfriendly tone that "you didn't give any extra money to me." Other staff including the manager pleaded him to give me my extra money, but Mr. Manoj Seal, salesman of the petrol pump didn't give me my money.

Regards
Ramdeo Prasad Yadav,
Mobile No. - ********63,
49/21 - Rabindra Sarani,
Rishra (Hooghly) - 712248.

Complainant's Goal: Stop the malpractice at the petrol pump and refund my Rs.500/=
Complainant's Target: MUKHERJEE MOTORS
Complaint Location: IndiaWest BengalHooghly
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