Maitree s Boutique - Maitree's Cheating Customers
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Complaint by: Neha on March 4, 2013, 9:24 pm in Retail Stores

Me and my sister had bought dress materials worth Rs, 12,000+ from this boutique for the first time. Firstly they destroyed my sister's suit to an extend that our regular tailor also refused to fix it. It was worth Rs. 5000.
I had bought a readymade kurti and 2 dress materials with matching leggings through them. The readymade kurti was a bit tight and she forced me to buy it saying she will fix it. This was in November and till date she has not yet fixed it, neither have refunded the amount and nor has returned the Kurti. Thirdly, I requested her not to stitch my dress material looking at what she did to my sister's dress material. Without my permission she stitched them and till date they have fitting issues. Hence, I informed that that I will only be paying half of the stitching charges and I need to get it fixed from my tailor. I have been regularly going there to try my suits and everytime the result is same - there are fitting issues.
I had sent my driver to that shop to ask him to get my kurti / refund back, but they kicked him out of the shop and disconnected my phone while I was talking to them. Hence, I have sent them an sms stating that I am escalating the matter as you are neither refunding money nor returning the kurti. Moreover, he insulted my employee as well. Can you please help me with this lady as she is very very rude and shouts madly on the phone stating "Money is never a problem for me and I am the only daughter and daughter-in-law. So everything is mine" - which is not at all related to this issue. When we went there first time she behaved very sweetly. Her name is Abha and her number is +91 ********70. Her shop is in Ramdaspeth, Nagpur and Swavlambi Nagar, Nagpur. We have visited only the Swavlambi Nagar Shop.

Complainant's Goal: To get refund back
Complainant's Target: Maitree's Boutique
Complaint Location: IndiaMaharashtraNagpur
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