Dear Sir / Madam

I have listed my business in your JUST DIAL with the name of ASK SOFT TECH, on 24.12.2011, I have issued a cheque for Rs. 14663/- + paid cash Rs.3500/- to listing for Platinum position in JUST DIAL portal. Please find the payment and agreement details below.

Actual agreement Cost is: Rs.23163 (Including 10.3% service tax)
Adj from previous balance: Rs.-5000
Amount paid by cash Rs. : Rs.-3500
Balance amount paid by chq Rs.14663
Chq no is: 920896/ Dated: 24.12.2011 Bank: Vijay Bank Branch: Public Garden Road,

Since one month has past till my contract wasn’t updated for platinum position and additionally Rs.2117/- has been deducted from my bank through E.C.S by JUST DIAL.,


Since 30 days continuously calling B.D.M. and T.M.E they are not giving proper response. And I have sent Seven mails to them

After fourth mail they have given reply that my contract has been activated in the name of SOFT TECH, and one more package running in name of ASK SOFT TECH.

I want to upgrade my package to higher position, but they have activated parallelly with 2 different firm names,

I am requesting you to please take immediate action on them, Thanks & Regards
Shravan Kumar Varma
ASK SOFT TECH
Hyderabad.
********59
********12.









for further details please refer email sent to them.


Dear Sir,

Since on and half month i am wainting for your responce , this is my 7th mail i did not get any reply





From: "ASK TALLY"
Sent: Thu, 02 Feb 2012 16:29:55
To: "hyderabad@justdial.com","mumbai "
Subject: Re: No responce from Just Dial


Dear Sir/Madam

I am have only one firm (ASK SOFT TECH) , i have upgraded my contract from gold to platinum position ,Vide agreement no is 72118, agreement/ Contract name ASK SOFT TECH, not SOFT TECH, I have made payment through cheque , bank aname is VIJAYA BANK, A/c holder Name is ASK SOFT TECH,

M/s.Zavaria Khan / Azmat Unnisa / Maya Ph. 040-39823104 / ********98 (T.M.E) has sent your marketing person Mr.Rajesh . ********28 for up gradation for gold position to silver position only and she clearly informed me that older E.C.S will be cancelled and new contract will be continued after up gradation,that time didn't i realize that she is implement new cheating method on me

I thought that by upgrading my package sales leads will improve, But your company people have totally changed my company name

I am requesting your to please cancell my contract from SOFT TECH,and refund my amount , I want to Go for older Packaging Only,
Shravan Kumar Varma
ASK SOFT TECH
********59
********12
Hyderabad



From: hyderabad@justdial.com
Sent: Thu, 02 Feb 2012 14:28:56
To: ASK TALLY
Subject: Re: No responce from Just Dial

Dear Mr.Varma,
Greetings to you from Just Dial Services !!
We really appreciate your concern to take out time & writing to us.
With reference to your mail & telephonic conversation had with you, this is to inform you that your contract under the firm “soft tech" is already activated for Platinum/ Diamond/ Gold (as per the availability) on 27th December 2011 for the amount which you have paid & the leads are forwarded accordingly.
The ECS of an amount 2117/- which got debited from your bank account is for your other package contract under the firm “Ask Soft Tech”. Hence, Kindly let us know how to proceed further as we do not have any refund policy as mentioned on contract form.
We would like to assure you that we would provide you with our services which would definitely yield results.
We would appreciate if you give us this opportunity to serve you better.
For any concern or clarification please call us on our customer support number ******** between 09.30 am to 07.00 pm or you can mail us the same.

You can now make any changes on your contract through the below option available on our website.

Essentially, you will be able to do following (as applicable):

-Make any kind of corrections in case any information about your business is incorrect.
-Update Company name, phone, Email id, and Website address in case it is incorrect.

To Update your Listing, please log on to our website www.justdial.com & follow below mentioned simple steps to update your listing:-

Step 1 - Click on "EDIT LISTING" in your company profile page.
Step 2 - Choose option - I own this listing/I work here.
Step 3 - In order to confirm you own this listing, please enter the verification code.
Step 4 - Click to Get Verification Code.
Step 5 - The verification SMS/Email will be sent on the Mobile number or Email id registered with Justdial.
Step 6 - Please enter the verification code & proceed to edit your listing.

Note: Updations will be made live instantly in all our records once you put the verification code and the same will be updated on the website in 24 to 48 hrs.

We are assuring you of our best services.

Thanks & Regards,
Priyanka

Customer Support - Hyderabad
Contact No: 040 ********
Fax: 040 23418486
Just Dial Ltd
Web: www.justdial.com
Quoting ASK TALLY :

>
> Dear Sir,This
> is my Third mail  , Still I am  waiting for solutions , I am
> forwarding my1st and IInd mail's please ref the mail and do the
> needful at the
> earliest 
>
>
>
> From: "ASK TALLY"<asksofttech@rediffmail.com>
> Sent: Mon, 30 Jan 2012 13:26:30
> To: "hyderabad "<hyderabad@justdial.com>,"mumbai
> "<mumbai@justdial.com>
> Subject: Problem with platinum position
> Dear Sir,This is my second mail  , Still I am  waiting for
> solutions , I am forwarding my1st mail please ref the mail and do the
> needful at the earliest 
>
> Dear
> Sir /  Madam
>
>  
>
> I
> have listed my business in your JUST DAIL with the name of ASK SOFT
> TECH, on 24.12.2011,
> I have issued a cheque for Rs. 14663/- + paid cash Rs.3500/- to listing for
> Platinum position in your portal. Please find the payment and
> agreement details
> below.
>
>  
>
> Actual
> agreement Cost is :   Rs.23163 (Including  10.3% service tax)
>
> Adj
> from previous balance :  Rs.-5000
>
> Amount
> paid by cash Rs.   :  Rs.-3500
>
> Balance
> amount paid by chq Rs.14663
>
> Chq
> no is :920896/ Dated :24.12.2011 Bank :Vijaya Bank Branch: Public
> Garden Road,
>
>  
>
> Since
> one month has past till my contract wasn’t updated for platinum position and
> additionally Rs.2117/- has been deducted from my bank through E.C.S by JUST
> DIAL.,
>
>  
>
> Since
> 25 days continuously calling B.D.M. and T.M.E they are not giving
> proper response.
> I am request you to please refund my platinum position agreement amount and
> continue my earlier agreement as it is.
>
>  
>
> Name
> of BDE:Rajesh Phone : ********28
>
> Name
> of TME :Maya  Phonr :040-39823104 /
> ********98
>
>  
>
> Shravan
> Kumar Varma
>
> ASK
> SOT TECH
>
> Hyderabad
>
> ********59
>
> ********12
>