I 'm a member of 'OpinionGurus' a division of Markelytics, an International Market Research agency based out of Bangalore.

I do receive survey from their parent panel CINT in exchange of points that I can redeem as mentioned in the below mails which

was long pending for more than one & half years :

From: "manas dip chatterjee"
Sent: Mon, 17 Dec 2012 16:17:21
To: "support22 Gurus ","support "
Subject: Fw: [HelpDesk] Vey long standing Pending points from survey


From: "manas dip chatterjee"
Sent: Fri, 14 Dec 2012 12:08:38
To: "support@opiniongurus.com"
Cc: "support@cint.zendesk.com"
Subject: Fw: [HelpDesk] Vey long standing Pending points from survey
Herewith, again I'm forwarding incentive requests to your support team ( opiniongurus ) for immediate result

Regards

Manasdip Chatterjee


From: HelpDesk
Sent: Fri, 14 Dec 2012 03:59:03
To: manas dip chatterjee
Subject: [HelpDesk] Vey long standing Pending points from survey
##Please type your reply above this line ##

leveltwosupport, Dec 13 23:28 (CET):
Hi,
I am truly sorry to hear it has taken this long. I was informed by OpinionGurus that all incentive requests must go through support team at:
support@opiniongurus.com

Please reach out to that email address for support.

Thank you.

Kind Regards,

Katie
Cint Support


manas dip chatterjee, Dec 13 12:40 (CET):
below are detailed activities against my user_id : chatterm

Created Transaction Type Amount Status

2012-12-12 Points from survey 700 Done

2012-12-06 Points from survey 1450 Done

2012-09-29 Points from survey 500 Done

2012-08-16 Panel Payment 3750 Pending

total outstanding points 3750 + 2650 = 6400

I've tried many times from opiniongurus to credit the above points in form of zip pay or
other approved methods via mail / telephone but without any result. They are giving
false representation all the times.

provide some earlier e_mail confirmation from your end :

Request #63376

Request #65467

levelonesupport, Oct 11 15:26 (CEST):
Hi,

Thank you for your email.

OpinionGurus handles all of your incentives in their own system.

If you are not receiving incentives for your participation, please contact OpinionGurus directly at jasal@markelytics.com or ragam@msip.markelytics.com .

Thank you for your time and interest in our surveys.

Best Regards,
Sheik
Cint Support

yet no incentives are credited so far

Regards

Manasdip Chatterjee

This email is a service from HelpDesk

Therefore, ensure me to credit all pending incentives in my account vide appropriate manner
at the earliest.

Manasdip Chatterjee

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