icici prudential - I am not satisfied with your service
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Complaint by: jayshree shah on May 8, 2011, 11:02 pm in Health and Beauty

I have taken ICICI Prudential Life insurance (Policy No- 12030840) of Rs 10,000 annually. I have deposited Rs 10,000/- on 10/06/2009 (Date of commencement of the policy : 16/06/2009) with ICICI agent Mr Imamuddin Sayyed (********63) and Ms Ayesha (********80, ********92) from kandivali, Sales division (kandivali, mumbai, maharashtra Branch, Ph No: 022********, 022********).
After that 10-11 days I found a some swelling in my left armpit and went to my family doctor who has suggested me for further treatment. Accordingly, I have met a gynec and she suggested mammography. With the advice of family members and friends I went to Tata Memorial Hospital for the tests where the disease was diagnosed on 23/07/2009. The reports of the same had already been submitted to companys representative.
I have applied for re-imbursement of medical expenses on 01/10/2009. However the same has been rejected under the clause of Pre-existing disease (8.5) by ICICI company.
Response for Call ID # 20217324 from ICICI Prudential Life Insurance Co. ltd.
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From: "lifeline@iciciprulife.com"
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View Contact
To: jayshree_shah07@yahoo.co.in
________________________________________
Dear Ms. Shah,
We refer to your email dated 7th November, 2009 pertaining to ICICI PRU HEALTH SAVER (UIN: 105N087V01) policy "12030840".
Your concern pertaining to the claim status has been noted by us. We are looking into the matter and shall revert to you by 24th November, 2009.
Please contact us for further clarifications, if any.
Yours Sincerely,
ICICI Prudential Life Insurance Co. Ltd.
* Insurance is a subject matter of solicitation
* In ULIP policy, the investment risk is to be borne by the policyholder
It is informed that the rejection of the claim has been done with all policy terms and condition in consideration. Incae if you have any discrepancy regarding the claim, kindly submit the same in written at the nearest branch. The same claim will be reconsidered.Please contact us for further clarifications, if any.
And finally claim is rejected by company.

Complainant's Goal: i want deposited money back or claim
Complainant's Target: icici prudential
Complaint Location: IndiaMaharashtraMumbai
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