Marshall wallpaper - I am not satisfied with the product and post sales service.
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Complaint by: Ranjeet on June 11, 2011, 12:09 am in Home Furnishings

A wallpaper was selected from Marshall wallpaper who have been in the business for more than two decades. The chosen wall paper was applied, but, began to peel off in many corners. Upon informing the company they re-applied the paper in places where there was peeling. Strangely, there was re-peeling of the paper nd this time the company claimed they will affix the paper with stronger glue having greater strength. Wallpaper was largely stable but, began mildly peeling in some parts. Treating this as normal the issue was ignored. In the last few weeks another problem - within less than a year of application - has cropped up. There is massive black growth of mould like substance in one wall. This is inexplicable because it has surfaced only on one of the three wAlls. It is not eliminated upon wiping with wet cloth as suggested by company, but, does subside somewhat. However, now am left with a wall with increasingly black patches. This cannot be the product and service on offer and ought to be replaced.

Complainant's Goal: Resolution. Replacement.
Complainant's Target: Marshall wallpaper
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
2.
Sat, 26 Nov 2022  CHHAYA Pereira

Hi i had installed wallpaper in November 2021. I am not at all happy with the installation. All wallpaper has started peeling out. I had called and they came to fix in just 3.months and again all wallpaper has feeled out.. pathetic after sales service

1.
Wed, 09 Nov 2011  Lizelle

they are nothing but cheats who insist that you make full payment and then you have to follow up with them to get your work done. They will tell you that the wallpaper can be applied on any suface. Do not buy that. They are liars just trying to earn commission out of your sale. Always check with the people who do the application. I had a similar experience and now they are not refunding my money. THIEFS!!!