FUJIFILM INDIA - FUJIFILM's Not Value their Warranty
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Complaint by: saurabh sharma on December 7, 2011, 5:56 pm in Consumer Electronics

I am a buyer of FUJIFILM's camera..model number:- AV-100,Black and serial number- 08R18964..I bought this camera 23 march 2010..and i got warranty for 2 years...but just after 2 month of purchase its creating problem in get start..then I send it for repairing in service center,Bhopal..after repairing they return me that camera by saying that this is the last service and we will not repair next time...after getting beck from service center i found its condition was more poor then before.

After some time when i again need the camera..but as it was not working I again visit service center, Nagpur(as i transferred in Nagpur now) service request no.-B04010110117..they keep it for repairing it but after 15 days by denying that we cannot repair it as your warranty period is finished and your camera is having water inside( which is not possible at all,nobody fool like this to put camera in water)..and they offer me to exchange camera...i bought camera in 5000+ rs and they want us to exhange camera by giving them more 4000/-.

It means there is no meaning of warranty..which is still on till march 2014...they don't want to repair my camera in warranty so i don't think now onwards the meaning of warranty is anything to believe...Now i want to get my camera repair by company anyhow or got me the new camera.This is not the matter of money but the customer right..we are not fool to pay in behalf of no services...please be concern and reply..

Saurabh sharma

Complainant's Goal: I need to get repair my camera as it is already in warranty period.
Complainant's Target: FUJIFILM INDIA
Complaint Location: IndiaMaharashtraNagpur
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