I have a insurance of my samsung phone (id . 248362) last wednesday (10/2/16) my phones was broken .i had submitted the all docs which my insurance provider needed .they commited to me they will verified and give approval in next 24 hours after that i did"T get any reply from their side . I mailed them and asked for the same then they replied and asked for the another document which i provided them in nex t 24 hours again they commited they will take another 24 hours to verify the docs .i called them so many times they are giving me negative response i sent a mail regularly but i did"t get any response except dates and time..

i need a solution .

kindly do the needful.

INSURANCE ID - 248362
CLAIM REF - 9105369

REGARDS,
SAHIL ANAND
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