Croma Retail - Fraud by CROMA retail online
Complaint by: Jyotsna Verma on December 17, 2013, 7:25 pm in Mobile and Cell Phones
Hi,
I ordered LG Optimus G Pro GSM Mobile Phone (White) SKU: 178372, on Dec 13, 2013, My order no. is SLE002EC0002056.
I purchased this product because of good configuration shown on website (having 32 GB internal memory) and good price and my trust on TATA group. But because of small money they have broken my trust.
The product I purchased and the product I have received are different as I ordered for 32 GB Phone model but I received 16 GB model. (see attached snapshot of website)
When I complaint, they called me and told very rudely that They will not change product as they have only 16GB model.
Kindly help as I purchased this phone because of 32 GB internal memory only.
Regd.
Jyotsna Verma
Complainant's Goal: Please help me to get the product which I ordered (phone with 32 GB memory).
Complainant's Target: Croma Retail
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