innovative honda - False SMS regarding Free Customer service from Innovative Honda
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Complaint by: vikesh kumar on October 29, 2012, 4:30 pm in Cars Parts and Vehicles

I received an SMS regarding free service of my Honda Twister from Innovative Honda. But when i reached the innovative honda service centre, c.g. road then i surprised to notice that they were charging Rs.250/- for the service. which i refused to pay, because it was like a clear case of cheating for me. They argued that it was by fault, such message was sent. My bike had a single problem which, they agreed to provide the service on the condition that i would have to pay the labour charge. When i inquired about the labour charge they refused to say anything. I took my bike back without being serviced.

My only contention is by taking so much pain, i visit all along from Vastral, to C.G. Road (approx 15 kms) and they behaved like that it was all my mistake to visit them by relying on their message. I wish, such incident should not happen with others.

Complainant's Goal: False SMS regarding Free Customer service from Innovative Honda be stopped.
Complainant's Target: innovative honda
Complaint Location: IndiaGujaratAhmedabad
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Recent Comments
1 month ago  RAJKUMAR KALIA

simply they are fraud. i was regularly giving myhonda aviator at this INNOVATIVE HONDA SABARMATI AHMEDABAD service enter from last 6 to 7 years.But From last one year they were not giving the good service even they didn't change engine oil, gear oil and they charged me around 3000 for the same and due to this my gear box has been completely damaged and my engine also got damaged.Hence Kindly cancel the dealership of this company which i had been already requested to HONDA COMPANY GURGAON.