i had ordered a phillips hand blender HR 1351/C from indiatimes shopping site for Rs. 1470.00. the vendor was Vishal Retail Ltd( VISHAL MEGA MART)plot no 332 near TELCO WORKSHOP, near SHOKEEN FARM LANDS, NEW DELHI-110037.
THE ORDER NO IS 3260897, INVOICE NO vrl/eco/10/08/a0044, invoice date 13th august 2010.

now what i got on 20th august is a used, second hand, fake phillips blender. some accessories are missing( beaker lid as well as wall holder is missing). the chopper is broken and its blades are fake. THE PRODUCT IS FULL OF DUST AND DIRT.

i immediately mailed the complaint to customer care of both the websites as well as to the operations head of indiatimes, but they have not responded so far.