1. I, Sukla Sarkar, a housewife, aged 25 years, purchased a sewing machine of “Easy Sew” brand from Tele Brands (India) Pvt. Ltd, Plot No.A-168, Road No. 25, M.I.D.C., Wagle Industrial Estate, Thane – 400604 vide invoice No. V000061303 dated 15.10.2010 (copy attached) and order No. R0009874.

2. On receiving the product it was found that the machine was not sewing the cloth as the bobbin thread and spool thread were getting entangled. On contacting them I was advised to send the item back to the company for replacement. I sent the item back to the company by registered parcel (copy of memo attached). On 15th December, 2010 I received the replaced product back. To my misfortune, the replaced product is not even getting on. Then I just blamed my fate and was advised by my husband to write to your good office.

3. My husband advised me not to go for such brands where products are not physically inspected before purchasing. In spite of that I tried the product believing the reputation of Tele Brands (India) Pvt. Ltd. Given the fact, my husband is also making fun of me causing a great embarrassment to me.

4. I, therefore, seek a relief of total refund of the cost of the machine (i.e. Rs. 2,318/-) plus parcel charge (Rs. 68/-) plus Rs. 1,00,000/- as a compensation to my embarrassment, totalling Rs.1,02,386/- (rupees one lakh two thousand three hundred and eighty six only).

5. I shall be highly obliged if your good office helps me in getting the relief as sought.
Let the Law of Land prevail.