Krishan Kumar - Delay in activation of my Idea number 9013328326
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Complaint by: on June 13, 2012, 9:28 pm in Mobile Service Providers

Plz refer to my earlier mail dated june 9,11 and 12 regarding activation of my number ********26. I am sorry to say that after over a month my number could not activated copy of my earlier mail given below.. plz do needfull immediately and activate my number...


Krishan Kumar
********93


Customer Care - New Delhi ccare.dl@idea.adityabirla.com
Jun 12 (1 day ago)


to me
Dear Mr. Kumar,

Greetings for the day!

With reference to your e-mail, we acknowledge your concern regarding Mobile Number Portability for


your Idea Mobile Number ********26.

We would like to confirm you that we have carefully noted the content of your mail and the same has


been highlighted to the concerned authority.

The matter is continuously being followed up and we will reply to you at the earliest.

We regret the inconvenience caused to you.


Thanks & Regards,


Pooja Rai
Customer Service Desk
Idea Cellular Limited -
Visit us at: www.ideacellular.com
Alternatively you can call us on 24 Hour Helpline at ********45 from a landline to know more about


IDEA.


From: KRISHAN KUMAR [mailto:krishanaji@gmail.com]
Sent: Monday, June 11, 2012 5:44 PM
To: Appellate Delhi
Cc: Customer Care - New Delhi
Subject: Re: Activation of My Number ********26


Good evening sir...

Please refer my earlier mail today at 1.30 noon regarding activation of my number ********26, I have


received a call from ********9 and informed that my number is already activated but it is not


activated till now and informed the same authority immediately even i have reboot my phone also.


After rebooting my phone status change to emergency only earlier it was showing invalid sim.

You are requested to do needfull immediately..

Krishan Kumar
********6
********3


On Mon, Jun 11, 2012 at 1:26 PM, KRISHAN KUMAR wrote:

Sir..

I have given this message to saturday i.e. 09-06-2012, but till no action taken by you plz do


needfull and activate my number ********26 and informe me at my alternate number ********93.

Krishan Kumar


---------- Forwarded message ----------
From: KRISHAN KUMAR
To:
Cc:
Date: Sat, 9 Jun 2012 22:49:51 +0530
Subject: Activation of my prepaid number ********26


Your Idea Mobile(#********26)Inboxx
Customer Care - New Delhi ccare.dl@idea.adityabirla.com


To,


The appealatte authority
Idea Cellular service
New Delhi.




Dear sir,


I have transfer my number ********26 from MTNL to Idea in (MNP) but it is not activate till now


regarding this I have request to
customer care to activate my number. Copy of my mail attached below on 06-06-2012 at 6.30 pm I got a


call from customer care and
she assured me that it will be activate immediately. You are requested to instruct the concern


department to activate my number immediately
and inform me over my alternate number:


Krishan Kumar
krishanaji@gmail.com
********93

Complainant's Goal: Delay in activation of Idea Mobile No:9013328326
Complainant's Target: Krishan Kumar
Complaint Location: India
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Recent Comments
1.
Tue, 26 Jun 2012 - Business Reply from - ideacellular (Krishan Kumar)

Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular