Idea Cellular - complain about your careless service
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Complaint by: amitava on April 8, 2012, 12:29 pm in Telecommunications

I am your new customer. But at the beginning i am really disappointed about your service. Because for GPRS settings on laptop i am trying to contact your customer executive from last 24hrs but all time i found them busy. Finding no other alternative now i am sending this complaint. My idea's sim no is 89918450000028816913 & mobile no is 9085150129.

Complainant's Goal: rapid action
Complainant's Target: Idea Cellular
Complaint Location: IndiaAssamCachar

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Recent Comments
Mon, 14 Apr 2014  md manirul Islam

I have activated one netpack from my main balance guided by consumers cares instructions but tilltoday I am not getting the data

Tue, 09 Oct 2012  SANJIB KUMAR DUTTA

I have taken a new idea prepaid connection on Aug'12 and after 1week i have got a call from C.C.E. About confirmation of the connection and surprisingly they informed me that the connection is not in my name and they told me to submit valid documents within 3rd Sept. So, i again submitted all the relevant dociments(PAN CARD,DRIVING LICENCE,4 PHOTOGRAPHS & filled up a prepaid form also) in Idea cellular point 'AGNI TRADERS' (situated at Ulubari, Guwahati)and they told me that updation will be made within 7days but surprisingly no updation has been made yet and the connection is still some others name. Is this the service of idea in Assam... how will i suggest someone to take a new connection of idea..if i suffer like this. it's really disgusting..

Sun, 08 Apr 2012  Message from Helpdesk

An email communication has been sent to Idea Cellular on April 8, 2012, 12:29 pm