Vodaphone Kerala - chat service &reactivation of in my number
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Complaint by: rathsowm on March 1, 2010, 2:05 pm in Mobile Service Providers

i said in this complaint but no response to me vodophone company


Dear
sir/Madam

I hereby explaining the difficulty while using the Vodafone.Please consider the complaint and do the needful.


1 .While using Vodafone voice chat IC and chat with different person but I came to realized that their your own person appointed by you ,it vodafone I can through neccessary.

2.I repayed the full amount with full interest only on condition that the same number will be reactivate.After receiving the amount I got the information that the number has been deactivated ,and it is impossible to activate the same number.

3.When I intimated the above issues to your nodal officer she replied that issues could not be sorted due the de activation of sim card.After that I submitted the complaint through e mail I got the reply from --nodel officer that it will be activated at the earlist and requested me to contact the nearest Vodafone Store.

4. I didnot get any satisfactory reply from your Nodal officer for my query about Voice chat (I was cheated and have realised that your own female staff had been chatting me by waisting my time and money .The above all you have exploitted the customers innocence and trust with you and I came to know that you have appointed staffs for this pity game for voice chatting.While calling your vodafone number 111 ,tells that you are not engaged such a game.


Please consider the above and and query regarding this please get in touch in my e mail rathsowm@gmail.com

Complainant's Goal: bad custemer service
Complainant's Target: Vodaphone Kerala
Complaint Location: IndiaKeralaPalakkad

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Mon, 01 Mar 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Vodaphone Kerala on March 1, 2010, 2:05 pm