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Complaint by: Gunni66 on August 28, 2011, 12:06 pm in Home and Garden

I am an NRI and purchased 1.5 lacs worth of brand new furniture from COMFORT FURNITURE HUB in Pune. They promised great service and warranty too. We left this Brand new unused furniture in our locked apartment and left India . When we returned after less than a year we find the Furniture is all full of Fungus, all the lamination is peeled off and worst that it has been eaten by wood borer insect which was already in the furniture from before.This we found out after consulting with a Professional pest control service.
On contacting the shop & its sales girl ASHA & also the owner Mr. Mahesh Deshpande - I was shocked at their behaviour.Not only did they refuse to take the responsibilty or honour the warranty but the sales girl actually told me not to call up the shop anymore. Mr. Mahesh Deshpande was supposed to come and see the furniture himself, NEVER BOTHERED to show up or even call us again.

THIS ONLY PROVES one thing- that they are not bothered and have no intention of honouring their warranty also. They are frauds. They are cheating customers, taking money and selling bad quality furniture. I hope they close down and People do not buy from them at all. Their so called warranty is also all LIES.

Complainant's Goal: FIX the problem or I WANT MY MONEY BACK
Complainant's Target: COMFORT FURNITURE HUB
Complaint Location: IndiaMaharashtraPune

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