Axis Bank - Axis bank Account not credited my refunded money from IRCTC
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Complaint by: Vujyothi on December 28, 2010, 11:05 am in Banking and Finance

I tried to book train tickets from IRCTC site using my Axis bank visa debit card. The transaction failed due to technical problems but the amount is debited from my account.

The failed transaction details in the IRCTC are showing that payment is settled and amount is refunded in the account.

The refund details in the site are as follows

Cancelled Date: 23-DEC-2010
Refund Amount: Rs 676
Refund Status: Refunded
Receipt Number: 2000551779
Refund Date:24-DEC-2010

The site status is saying "refunded" but the amount is not credited in my account. Please help me to get back my money. Please mail me if you need any further details in the issue and please let me know any procedure i need to follow in order to get back my money.

Udaya jyothi Velaga
velagajyothi7@gmail.com

Complainant's Goal: To get back my refund money.
Complainant's Target: Axis Bank
Complaint Location: IndiaAndhra PradeshHyderabad
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Recent Comments
10.
Thu, 24 May 2018  Sharath

I was withdrawal 1000rs in Syndicate atm machine amount was not received but money debited .please refund money 1000

9.
Fri, 02 Feb 2018  Balaji

Sir actually 21 january I am booking train ticket but ticket not booked but money debited .please refund money 1200.
Bank statment in please check amd refund money .1 st time I am booking using upi pin throung booking but amount debited ticket not booked .second time thoungh atm via book at time success .so please request for money
Transastion id's:upi/********1738/irctc@axisbank
My account number.33345002241
Balaji.
Transastion failed time out please refund money

8.
Wed, 01 Nov 2017  Bhagwat Prasad Pant

Hi ,
This is to inform you that , two transaction amount has been not Credited in my account . Both Irctc ticket amount paid by Bhim App. Amount paid by irctc@axisbank. After 7 days Axisbank not credited my money in my hdfc account


Transaction ID is - ********6046
Amount- 1091.80
Date of transaction - 23 Oct 2017
Remark – irctc ticket not book and amount



Transaction ID is - 100001023555432
Amount- 605.
Date of transaction - 22 Oct 2017

Remark – W/L ticket not clear

7.
Thu, 31 Aug 2017  Ghulam mustafa

I didn't received my irctc refund

6.
Wed, 13 May 2015  ramlal9944

Transaction no -100000226221279
cancellation Id-100000046307061
Cancellation date-6/5/15
Refund date-9/5/15
Refund amount-6670
please my refund

5.
Thu, 26 Feb 2015  vinay gupta

You ar not my ref and irtc censaletion tikit Rs.540

4.
Thu, 24 Oct 2013  Shubahshish Sharma

HI,

I have booked a ticket on 30th September 2013 and cancelled the same on 15th october 2013.

As per IRCTC website, amount has been refunded on 18th October 2013, but i did dot receive into my accont.

Cancelled Date: 15-OCT-2013
Refund Amount: Rs 2110.0
Refund Status: Refunded
Receipt Number: 11615281
Refund Date: 18-OCT-2013

I have already lodge a compaint to Axis Bank but did not receive any update from their side.

I am very disappointed with this kind of pathetic service.

Thanks
Shubhashish

3.
Tue, 12 Mar 2013  Gopi

Iam Gopi, I have booked two tickets on 20th feb2013 and cancelled it on 10th march 2013.but till the refunded amount is not credit to my account.but in my IRCTC my transaction page tells that "amount is refunded" but yet not credited to my account..so kindly take necessary steps to get my money,I'd use my Lakshmi vilas bank debit card through AXIS BANK transaction..so please inform to the appropriate bank about the refunded amount to credit it to my account as soon as possible...
My ticket details are as follows,,

TOTAL AMOUNT TO BE REFUNDED IS Rs.320

Ticket 1
Date of booking : 20/02/2013
From : Chennai egmore (MS)
To : Thanjavur (TJ)
Date of journey :12/03/2013
PNR number :4********8
Transaction ID :0********4
Date of cancellation :10/03/2013

Ticket 2
Date of booking : 20/02/2013
From : Nidamangalam (NMJ)
To : Chennai egmore (MS)
Date of journey :13/03/2013
PNR number :4449305503
Transaction ID :0********1
Date of cancellation :10/03/2013

Thanks and Regards,
P.Gopi

2.
Tue, 08 May 2012  Dheeraj jha

Ticket History
Pnr Number: 0 Transaction ID: 04******** Train No: 08294
Train Name: PNBE BSP SPECIA From Station: (TATA) To Station: (BSP)
Date Of Journey: 27-May-2012 Class: SL Boarding: (TATA)
Resv Upto: (BSP) Date Of Booking: 08-May-2012 Total Fare: Rs 216.00

Refund Details
Payment Not Received From Bank

But money deducted from my Axis account.. please refund my money .. as soon as possbile

1.
Tue, 28 Dec 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Axis Bank on December 28, 2010, 11:05 am