Varun Somani - Against reliance GSM telecom service, unwanted activation of services & VAS, eac
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Complaint by: Varun Somani on July 11, 2013, 10:17 pm in Mobile and Cell Phones

Sir,

I'm owning a prepaid cell connection from Reliance GSM carrying contact No. ********00.

I am Just Fade Up OF complaining regarding unwanted activation of services and Requesting For Deactivation Of Value Added Services.


Every time I’ll Have to Call Customer Care and request a deactivation and complain regarding deduction of balance on account of USSD / JUMPGAMES / Shemaroo VP / VPCktMnia.And repeatedly each time many of the services are automatically activated on random basis without any prior notification.

this time also a deduction of total Rs. 93 since 9th of july, on the account of jumpgames and ussd services has been deducted.

When ever I call customer care they tell that all services are requested and will be deactivated shortly.

But messages regarding activation and deduction of balance on this account are getting down there in my inbox regularly.

frequent Deduction of balance is also there on unknown ground and services.

Kindly suggest what to do in such case.

I would like to file a petition under consumer protection act in this case.



Sincerely yours

Varun Somani ( ********00

Complainant's Goal: Non Repetence of problem and refund
Complainant's Target: Varun Somani
Complaint Location: IndiaChhattisgarh
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Recent Comments
3.
Sun, 03 Nov 2013  Bharath Kumar

VAS activated on my reliance gsm number ********11, without any request. I want to go legal against the service provider.

2.
Tue, 16 Jul 2013 - Business Reply from - RCOM care (Varun Somani)

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

1.
Sat, 13 Jul 2013 - Business Reply from - RCOMcare (Varun Somani)

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare