Shriram Transport Finance Company Ltd. - Actual Claim after joint inspection by the competent authority of Mahindra Compa
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Complaint by: vkmech on August 2, 2012, 10:50 pm in Insurance All

I have the insurance of Mahindra Bolero with STFC (SHRIRAM TRANSPORT FINANCE COMPANY) bearing Policy No.-10003/31/12/435786; Code:-3599861, Registration No. Of the vehicle CG 12 Y 0559.
I have met with an accident on 7/05/12 with the above vehicle. Till now my vehicle is under repair at Mahindra Auto Centre. Due to this I am suffering lots of Problem which hampers my daily lots of time, & money.
Mahindra Auto Centre even didn't calculated the gross repaired amount of the vehicle, but Shriram Transport Finance Company have made, & submitted the claim amount of Rs.1,17,932 ( In words Rupees One Lac Seventeen Thousand Nine Hundred Thirty Two only).When the vehicle is under repair & Mahindra Auto centre haven't submitted the bill as yet. I am surprised to know that how the insurance company have manage to submit the above claim amount, & how the Shriram Transport Finance Company have sanctioned, & settled the claim amount of the vehicle? Mahindra Auto centre have given the estimated amount of Rs.2,31,366 ( In Words Rupees Two Lac Thirty One Thousand Three Hundred Sixty Six only) for the repair of the vehicle. I was astonished to know that the Claim amount of the vehicle has been made so earlier without the actual estimation of the Mahindra workshop.

I, therefore request you to take necessary action against them, & arrange to pay me the actual amount when the Mahindra Auto Centre will submit the actual bill after necessary repair.

Complainant's Goal: arrange to pay me the actual amount when the Mahindra Auto Centre will submit
Complaint Location: IndiaChhattisgarhKorba
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Recent Comments
Fri, 08 Feb 2013  ratikant

Dear Vkmech,
Need not to be worry.First go to the above said Mahindra Auto Centre and ask them whether STFC has asked them the required amount incurred for repairing??

if yes, you need not blame the comapany.
If no be sure your account not settled.Because after getting the vehicle repairing chart STFC proceeds to next step of getting customer authentication. Then only that amount will be credited to the auto repairing center. Sanctioning IDV and disbursing the total IDV depends on the RPH/NPH. Not your local BM or staffs.

Be forward and take initiative...