India Today Book Club - INDIA TODAY BOOK CLUB ANNIVERSARY FRAUD
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Complaint by: vipin on April 13, 2010, 11:33 am in Telemarketing

On 08th April,2010 I received a call from India Today Book Club(ph-+********1700) regarding an anniversary that India Today was giving out by Mr. MANOJ.I was told that they would be giving HTC 3G Touch Phone along with Dell Laptop(I dont remember the model number) at Rs.19489.Also I was informed that if I go for two HTCphones I would be getting a Apple MC 226LL/A notebook.I was told that I would be receiving the order in 5 Working days after the order is placed.I enquired about the order type as such kind of offer would mean loss to the company India Today as Apple Laptop was of about Rs.1Lac.How could IndiaToday afford such kind of offer.In reply I was told that India Today had tied up with HTC and Apple Corporation to roll out such offers and as there was no marketing cost involved the company could easily afford it.I said that I had to look for the configuration of the phone as well as the laptop being provided for which I would require an hour.

After about half an hour I received a call again from them from the same number and enquired about the confirmation.By the time I had checked on the configuration of the products which where provided.I was once again told that such kind of order would come once in life span and I should go for it.I got tempted and ordered 2HTC touch phones so that I would get Apple notebook.Also India Today Book Club is from a reputed media house so I trusted them.I was informed that I needed to pay through credit card and two transactions of Rs.19489 would be deducted from it.I was also told that I should go for 3HTC phones as that will give me 52inch LCD Philips television.I controlled my temptation and ordered 2HTC touch phones for which transaction was done through ICICI Credit card.I was told that I had done a good shopping and as a compliment I would be getting two jewellery vouchers .

After ordering with your company I was eager to know the service that you provided.I was shocked to see that your company had been accused on all the costumer issue related site as fraud and that no one should go for their order.I was heart broken and called on the customer care on 1004/2010 to know the status. I was told that I had booked the order on 08/04/2010 the system does not show the details as such and I was given Complaint number-446306.

I again called on 12/02/2010 to know the status.I was told by Mr.Kuldeep that the anniversary offer contains HTC 3G touch phone along with Reebook sunglasses and some kind of holiday vouchers.He informed me that the order did not show any Apple Notebook to be given.I was again given a complaint number-448009.

I am in a state of shock and dismay.I am utterly unsatisfied and feel cheated by Living Media India ltd. held by Mr. Aroon Puri.I require an immediate reaction and proper action.

Regards,
VIPIN YADAV

Complainant's Goal: MY MONEY SHOULD BE RETURNED
Complainant's Target: India Today Book Club
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
18.
Mon, 30 Aug 2010  Sameer

It has been 4 months, I still haven't received my refund. For further clarity on my issue you can go down the comments list. I have kept on mailing them, I call them every week from the past 4 weeks. Every time I get the same reply "You'll get your refund within a week". I don't know what they mean by within a week. This has been a terrible experience with India today aka bag it today.

17.
Tue, 03 Aug 2010  Vinod

I support this complaint.

I had also purchased CD collection and they had promised Reebok Shoes as free gift. I had purchased this in month on Jan 2009 and have already 10-15 mails on this regard.

They will sent automated mails and the customer care is pathetic. They are the worst and government or law and order should take some action.

This is a humble request from an Indian Citizen.

16.
Tue, 03 Aug 2010   Message By Complainant vipin yadav

It has been almost six months since I had placed the order with India Today and about five and a half month since I have registered a complaint of the fraud.I have been tracing the same on phone on regular basis.It is so sad on part of India today group "huge corporate house" not returning my hard earned money.I think they have survived all these years by making illegal offers and duping customers at large.

I request anyone who views this comment must never get involved with them in any transaction or you will cry for rest of your life.

Vipin Yadav

15.
Wed, 21 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Vipin Yadav,

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

14.
Wed, 23 Jun 2010  sujaygowda

actuallly i forgetten in ur center user id and password can u plz

13.
Sun, 20 Jun 2010  P.S.Pattanaik

I support this complaint.

12.
Mon, 14 Jun 2010 - Business Reply from - india today book club (India Today Book Club)

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@indiatodaybookclub.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team, India Today Book Club.

11.
Sat, 12 Jun 2010   Message By Complainant vipin yadav

My ITBC member ship number is:ITBC10332709.
MY order numers are:440027238 and 440027239.
Address:5,BEST OFFICERS QTRS,SEC-2,CGS COLONY,ANTOPHILL,MUMBAI-400037,MAHARASTRA.

10.
Sat, 12 Jun 2010 - Business Reply from - online support (India Today Book Club)

Dear Sir,


We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@indiatodaybookclub.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team, India Today Book Club.

9.
Thu, 06 May 2010   Message By Complainant vipin Yadav

The fact that the India Today Book club is from India Today Media house saves them.The people in the media should know these kinds of fraud.But the as its from a big Media house it is not touched from other media houses.

8.
Thu, 06 May 2010   Message By Complainant vipin Yadav

The fact that the India Today Book club is from India Today Media house saves them.The people in the media should know these kinds of fraud.But the as its from a big Media house it is not touched from other media houses.

7.
Wed, 05 May 2010  Rupeh

Same thing happened with me as of Sameer. I got call for second time and he asked me to purchase again . this time I shouted on him and told them their bad marketing idea and he cut the phone.
But some one/media have to aware prople from this kind of call from India Today.
Its all fraud and nothing else.
they are cheater.

6.
Wed, 28 Apr 2010  prasad

on 29 th march 2010, i got a call from ITBC that i have been selected for prize money of 8,00,000 rs. so i need to puchase somthing from them. so i puchased a samsung camera. i was told not to reveal booking id as it works like a pin code of a bank. after 2-3 days ,i again got a call saying that ur chances of wining are bright so to be more brighter u need to purchase a mobile fone. temptingly i did that also. again another day i got a call that u have to order somthing for closing the file. so i ordered a dvd player. now this was not the end. one fine day a guy called me up & said that i have won the prize money and to claim the same i need to purchase somthing .so i purchased again. after 4 days i got a call that to close the file i need to purchase a mobile so i did the same. now after reading so much complaints about itbc i really think that india today book club is a fraud. plz pass this information to everybody & tell not to purchase anything from itbc

5.
Sun, 25 Apr 2010  Sameer

Today again I got a call from ********5900. A person call Bright Selvin said I have entered the next round. I have to make another purchase of 20k to get 4 lakh. I got really suspicious this time. I told I'm happy with the 35k I have already got, I don't want to purchase again. He said I'll not be getting anything, not even the 35k and he cut the phone. I called up customer care and told them to cancel the order. They said the order is already dispatched. He said not to accept the order when I get the courier. He also said that I'll be getting a full refund of 19498 which I paid for HTC in 28 days!!
Will keep posted.

4.
Fri, 23 Apr 2010  Rupesh

I support this complaint.

3.
Sun, 18 Apr 2010  Sameer

Hi,
I got a call today from Kuldeep from India Today. He said that I have won myself Rs. 35,000/- as my previous credit card transaction was selected in a lucky draw. I was given 4 options to order so that I could get that gift cheque/DD,
(samsung omnia pro, HTC touch 3G, Kent water purifier, X-Box 360). I chose HTC touch 3G. He said that I would get the gift cheque/DD between May 5th and May 10th, 2010. My order (HTC touch 3G - order no. ********9) delivery along with free gift of a Reebok watch and Reebok sunglasses will take 15 days. I asked him for a mail confirmation. He said everything will be followed through the phone conversation and I can trust the brand (India Today). I have ordered trusting them. Hope there is no fraud in it. Will have to wait and watch.
Will keep posted.

2.
Thu, 15 Apr 2010  FIROJ MULLICK

I support this complaint.
same problem with me.