India Today Book Club - ORDER IS STILL NOT RECIEVED

Complaint by SAROJ on July 17, 2009, 1:41 pm in Online Shopping

I have ordered a Artd\'inox Dinner Set on April of this year with my order no 0GA090038530r and order ID MITBC-WEB-01683431.

The payment has been done online through my credit card but still now I have not recieved any mail nor the material.

I hape you will solve my case positivly and at the earliest


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Complainant's Goal: to get the material
Complainant's Target: India Today Book Club
Complaint Location: IndiaOrissaKoraput
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Recent Comments
   

7.
Wed, 22 Sep 2010 - Business Reply from - BAG IT TODAY (India Today Book Club)

Dear Ma'am,

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

6.
Wed, 22 Sep 2010  Sujata

Sue ITBC Movement | Solidarity
Hi,

In the chain below, see one more display of solidarity to our cause.

Thank you Mr. Ahire.

I haven't heard from ITBC since September 15th (have already shared that exchange with all of you).

I would like to thank all the volunteers who have sent me updates. I await to hear from the others.

I would laso like to thank the members (PSP and SK) who are directing all other victims to this cause. Our numbers are growing

Together we will most certainly get justice

If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm

If the link doesn’t work, please follow the following steps:

1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu

If you cannot access the link, please let me know and I will add you as a member with the password 12345.

Please give me the following details also (needed for legal proceedings):

Name:

Address:

Phone Number:

ITBC Membership Number:

Order Number:

Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)

Amount pending since: (Format: dd/mm/yyyy)

Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)

Keep in touch -- keep the tempo -- keep the faith!!!

Sujata

--- On Mon, 9/20/10, Vijay Ahire wrote:

From: Vijay Ahire
Subject: Re: In reply to your complaint - "SUE ITBC MOVEMENT"
To: "Response"
Cc: sujatag@yahoo.com
Date: Monday, September 20, 2010, 5:47 AM
Hi,
You may be in receipt of a legal notices, which I sent a month ago through the legal advisers. Secondly, I can not arrange or allow any pick-up of the same because we are formed a group "Sue ITBC Movement" and we are united to get justice. You can deal further at

sujata garimella

and her only. Together, we know we will get the justice!

Regards,
- Vijay Ahire


________________________________________
From: Response
To: vijayahire1973@yahoo.co.in
Sent: Sat, 18 September, 2010 5:14:35 PM
Subject: In reply to your complaint
Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your complain, we would like to inform you that we have arrange to pick up the parcel from you door step through Aramex or Blue dart, so we request you kindly provide us few working days for the same & its our humble request to you kindly provide the original invoice to the courier person along with the parcel.

We shall be happy to render any further assistance or clarification that you may require.

Please call us on (011-40502424, , 9:30 am to 6:30 pm, all 7 days) Or email at offers@bagittoday.com or orders@bagittoday.com .
Warm Regards
Bagittoday Team


________________________________________
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

5.
Tue, 14 Sep 2010  Sujata

Sue ITBC Movement | Gathering Momentum

Hi,

The Sue ITBC Movement is gaining momentum very fast.

Our plan of action:

Activity Target
Increasing members Have 1,000 members by the end of November.
Getting legal help Prepare a draft of the case to be filed by end of November
Building a database of media to be approached Have a list of at least 1,000 journalists across national magazines and city-level English and regional newspapers

(The idea is to have individual journalist’s names and IDs so that we send mails to individuals rather than letters to editor. That way some one or the other will pick up our story)
Researching and documenting information about:

1. Handing the investigation of ITBC to CBI
2. International bodies and laws governing mail-order business and sales practices
3. National legal entities dealing with Sales Malpractices
4. NGOs supporting consumer groups
5. Filing cases in consumer courts (and getting all the paperwork ready)
a. The plan is to file the case in both consumer and criminal courts Having all information about all these ready by end of November
Making a contact list of all partners of Living Media (national and international) We will send mails warning the partners of the fraud that this company is running and ask them to terminate their partnership with Living Media

A number of people have volunteered to work on these activities and our juggernaut is rolling fast.

If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm

If the link doesn’t work, please follow the following steps:

1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu

If you have a problem accessing the link; please let me know so that I can add you as a member.

I will use the password 12345 for you.

You will receive a notification mail and will need to click the link in that mail.

Additionally, please give me the following details also (needed for legal proceedings):

Name:

Address:

Phone Number:

ITBC Membership Number:

Order Number:

Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)

Amount pending since: (Format: dd/mm/yyyy)

Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)

I look forward to fight this company together with you,
Sujata

4.
Wed, 08 Sep 2010  Sujata

ITBC | Proposal For A Class Action Suit | Next Steps

Hi,

I am Sujata Garimella.

On August 25th I had got in touch with some victims of ITBC’s cheating and malpractices proposing a Class Action Suit.

I have started a movement for this @ ITBC | Sue Them

I had requested affected people to join in (ref attached doc: Proposal_for_a_Class_Action_Suit.doc) and I am happy to say that there are 167 members on this site now.

A representative of ITBC got in touch with me willing to close my case. But I firmly told him that it was not about me as an individual any more and he needed to address the concerns of the whole group. (ref attached document: Proposal_for_a_Class_Action_Suit_Mail_Exchange.doc).

After the last mail that I sent on September 2nd, there has been no response.

I am now moving to the next step which is: I am consulting lawyers and all the sections that ITBC can be sued under. (With limited knowledge, I think they can be sued for tort, fraud, lying, cheating, malpractice, unfair sales practices, criminal case etc.)

If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm

If the link doesn’t work, please follow the following steps:

1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu

Companies like this get away with such scams because the consumer group is pan-India. We have some fora where we post our grievances but we have never formed a united front.

Because of this certain persistent individual grievances are settled but many go un-acknowledged. Finally out of being completely fed-up, we give up following the cheaters.

Let us not let that happen this time.

The scale of ITBC’s scam is the same size in the consumer domain as was Enron’s in the government domain. Just like Enron has become a classic example of Accounting malpractices in the international arena; let us make sure that ITBC is the example of Fraudulent Sales Practises in India.

Do visit: http://www.indiatodaygroup.com/contact.php. This has a link of all India Today group contact numbers. It is very interesting to note that all products have definite names to contact except ITBC!!!

You can also check the list in the attached pps: ITBC_Missing_Contact_Name.pps

Do add your voice to our complaint and do encourage other victims to join in too.

If you have a problem accessing the link; please let me know so that I can add you as a member.

I will use the password 12345 for you.

You will receive a notification mail and will need to click the link in that mail.

Additionally, please give me the following details also (needed for legal proceedings):

Name:

Address:

Phone Number:

ITBC Membership Number:

Order Number:

Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)

Amount pending since: (Format: dd/mm/yyyy)

Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)

I look forward to fight this company together with you,
Sujata

3.
Wed, 25 Aug 2010  Sujata

ITBC | Fraudsters and Cheats | Proposal for a Class Action Suit

Hi,

I am Sujata Garimella.

Like you, I too trusted the India Today name and had ordered stuff from ITBC. My experience was awful. I did not get what I ordered for. I did not get the promised "extras". And I did not get any solution either.

This whole nightmare started in September 2009 for me.

To top it all they still keep calling me.

I plan to sue them for Rs. 10 lakhs. I have started an action against them and would like more victims of ITBC's dirty tricks to join in because there is a lot of strength in numbers.
Please click the link below and join in.

http://voip-india.webs.com/itbcsuethem.htm

Like you and me there are lakhs of other victims of ITBC's malpractices. There is a link in the web page above that will take you to a list of the sites on which people have complained. I request you to take the time and send at least 50 of them this mail and ask them to send it forward.

That way we can reach the maximum number of people in the shortest period of time and quickly initiate legal proceedings.

I hope we have 10,000 people and then, if not getting the money we can at least ensure that the company closes down.

Looking forward to take up arms together with you.

Sujata

2.
Wed, 21 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Saroj,

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

1.
Sun, 19 Jul 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to India Today Book Club on July 19, 2009, 6:47 pm

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