India Today Book Club - non-receipt of goods

Complaint by gautam on July 24, 2009, 4:50 pm in Books

I had paid Rs.2000/- (800+600+600) to ITBC by three cheques during October08 to December08(all three debited from account) for a pack of 20 devotional cds.But its July 09 and I have still, not yet received the pack and neither have I got the refund inspite of infinite requests on the phone and the mail.Kindly help me out.


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Complainant's Goal: Either the 20 cd pack with the offer or total refund of Rs.2000/-
Complainant's Target: India Today Book Club
Complaint Location: IndiaJharkhandDhanbad
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Recent Comments
   

9.
Tue, 23 Nov 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

8.
Wed, 22 Sep 2010 - Business Reply from - BAG IT TODAY (India Today Book Club)

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

7.
Thu, 16 Sep 2010 - Business Reply from - MUKUL RAJPAL (India Today Book Club)

please provide your cheque number so that we can do the needful.

India Today Book Club

6.
Tue, 14 Sep 2010  Sujata

Sue ITBC Movement | Gathering Momentum

Hi,

The Sue ITBC Movement is gaining momentum very fast.

Our plan of action:

Activity Target
Increasing members Have 1,000 members by the end of November.
Getting legal help Prepare a draft of the case to be filed by end of November
Building a database of media to be approached Have a list of at least 1,000 journalists across national magazines and city-level English and regional newspapers

(The idea is to have individual journalist’s names and IDs so that we send mails to individuals rather than letters to editor. That way some one or the other will pick up our story)
Researching and documenting information about:

1. Handing the investigation of ITBC to CBI
2. International bodies and laws governing mail-order business and sales practices
3. National legal entities dealing with Sales Malpractices
4. NGOs supporting consumer groups
5. Filing cases in consumer courts (and getting all the paperwork ready)
a. The plan is to file the case in both consumer and criminal courts Having all information about all these ready by end of November
Making a contact list of all partners of Living Media (national and international) We will send mails warning the partners of the fraud that this company is running and ask them to terminate their partnership with Living Media

A number of people have volunteered to work on these activities and our juggernaut is rolling fast.

If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm

If the link doesn’t work, please follow the following steps:

1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu

If you have a problem accessing the link; please let me know so that I can add you as a member.

I will use the password 12345 for you.

You will receive a notification mail and will need to click the link in that mail.

Additionally, please give me the following details also (needed for legal proceedings):

Name:

Address:

Phone Number:

ITBC Membership Number:

Order Number:

Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)

Amount pending since: (Format: dd/mm/yyyy)

Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)

I look forward to fight this company together with you,
Sujata

5.
Wed, 08 Sep 2010  Sujata

ITBC | Proposal For A Class Action Suit | Next Steps

Hi,

I am Sujata Garimella.

On August 25th I had got in touch with some victims of ITBC’s cheating and malpractices proposing a Class Action Suit.

I have started a movement for this @ ITBC | Sue Them

I had requested affected people to join in (ref attached doc: Proposal_for_a_Class_Action_Suit.doc) and I am happy to say that there are 167 members on this site now.

A representative of ITBC got in touch with me willing to close my case. But I firmly told him that it was not about me as an individual any more and he needed to address the concerns of the whole group. (ref attached document: Proposal_for_a_Class_Action_Suit_Mail_Exchange.doc).

After the last mail that I sent on September 2nd, there has been no response.

I am now moving to the next step which is: I am consulting lawyers and all the sections that ITBC can be sued under. (With limited knowledge, I think they can be sued for tort, fraud, lying, cheating, malpractice, unfair sales practices, criminal case etc.)

If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm

If the link doesn’t work, please follow the following steps:

1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu

Companies like this get away with such scams because the consumer group is pan-India. We have some fora where we post our grievances but we have never formed a united front.

Because of this certain persistent individual grievances are settled but many go un-acknowledged. Finally out of being completely fed-up, we give up following the cheaters.

Let us not let that happen this time.

The scale of ITBC’s scam is the same size in the consumer domain as was Enron’s in the government domain. Just like Enron has become a classic example of Accounting malpractices in the international arena; let us make sure that ITBC is the example of Fraudulent Sales Practises in India.

Do visit: http://www.indiatodaygroup.com/contact.php. This has a link of all India Today group contact numbers. It is very interesting to note that all products have definite names to contact except ITBC!!!

You can also check the list in the attached pps: ITBC_Missing_Contact_Name.pps

Do add your voice to our complaint and do encourage other victims to join in too.

If you have a problem accessing the link; please let me know so that I can add you as a member.

I will use the password 12345 for you.

You will receive a notification mail and will need to click the link in that mail.

Additionally, please give me the following details also (needed for legal proceedings):

Name:

Address:

Phone Number:

ITBC Membership Number:

Order Number:

Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)

Amount pending since: (Format: dd/mm/yyyy)

Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)

I look forward to fight this company together with you,
Sujata

4.
Sat, 31 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Gautam,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

3.
Tue, 27 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Gautam,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

2.
Wed, 21 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Gautam,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

1.
Fri, 24 Jul 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to India Today Book Club on July 24, 2009, 4:50 pm

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