subject: regarding the free gift.
i had ordered a cd pack of three with india today they have sent me the cd which is in pathethic condition scratches on it as if it is used already i dint returned it i said ok let it be, then came the matter regarding the free gift which i was entitled to receive in october 2008 but have not yet received from last 10 months i have called 50 times regarding this but of no avail, the answer which they have are as follows:
1) adiddaas sipper is not in stock.
2) it is available in the stock we will despatch it in 10 to 15 working days.
3) our system is down we were not able to send to any one.
4) we have registered ur request u will receive in 10 to 15 working days.
All this bluff goes on and on repeatingly for 10 months.
Now i have decied to move to consumer forum of mumbai.
My itbc no:08667329
Mustafa s indorewala
Dear Sir,
we have dispatched your free gift reebok bag through aramex courier on 18 sep AWB # ********83.
Thanks
India Today Book Club
Dear Mr. Mustafa,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
An email communication has been sent to India Today Book Club on July 19, 2009, 6:56 pm
Dear Sir
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that your your free gift Rbk Bag has been dispatched from our end under the consignment number-********83 through Aramex courier on 18 Th sep 2010. Kindly expect the delivery in 1 to 2 week from the date of dispatch. If you fail to receive your order in the given time frame kindly get back to us.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.