Complaint by
mustafa on July 17, 2009, 4:14 pm in Internet Related
subject: regarding the free gift.
i had ordered a cd pack of three with india today they have sent me the cd which is in pathethic condition scratches on it as if it is used already i dint returned it i said ok let it be, then came the matter regarding the free gift which i was entitled to receive in october 2008 but have not yet received from last 10 months i have called 50 times regarding this but of no avail, the answer which they have are as follows:
1) adiddaas sipper is not in stock.
2) it is available in the stock we will despatch it in 10 to 15 working days.
3) our system is down we were not able to send to any one.
4) we have registered ur request u will receive in 10 to 15 working days.
All this bluff goes on and on repeatingly for 10 months.
Now i have decied to move to consumer forum of mumbai.
My itbc no:08667329
Mustafa s indorewala
Sue ITBC Movement | Solidarity
Hi,
In the chain below, see one more display of solidarity to our cause.
Thank you Mr. Ahire.
I haven't heard from ITBC since September 15th (have already shared that exchange with all of you).
I would like to thank all the volunteers who have sent me updates. I await to hear from the others.
I would laso like to thank the members (PSP and SK) who are directing all other victims to this cause. Our numbers are growing
Together we will most certainly get justice
If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm
If the link doesn’t work, please follow the following steps:
1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu
If you cannot access the link, please let me know and I will add you as a member with the password 12345.
Please give me the following details also (needed for legal proceedings):
Name:
Address:
Phone Number:
ITBC Membership Number:
Order Number:
Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)
Amount pending since: (Format: dd/mm/yyyy)
Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)
Keep in touch -- keep the tempo -- keep the faith!!!
Sujata
--- On Mon, 9/20/10, Vijay Ahire wrote:
From: Vijay Ahire
Subject: Re: In reply to your complaint - "SUE ITBC MOVEMENT"
To: "Response"
Cc: sujatag@yahoo.com
Date: Monday, September 20, 2010, 5:47 AM
Hi,
You may be in receipt of a legal notices, which I sent a month ago through the legal advisers. Secondly, I can not arrange or allow any pick-up of the same because we are formed a group "Sue ITBC Movement" and we are united to get justice. You can deal further at
sujata garimella
and her only. Together, we know we will get the justice!
Regards,
- Vijay Ahire
________________________________________
From: Response
To: vijayahire1973@yahoo.co.in
Sent: Sat, 18 September, 2010 5:14:35 PM
Subject: In reply to your complaint
Dear Member,
Please accept our sincere apologize for the inconvenience caused to you.
With reference to your complain, we would like to inform you that we have arrange to pick up the parcel from you door step through Aramex or Blue dart, so we request you kindly provide us few working days for the same & its our humble request to you kindly provide the original invoice to the courier person along with the parcel.
We shall be happy to render any further assistance or clarification that you may require.
Please call us on (011-40502424, , 9:30 am to 6:30 pm, all 7 days) Or email at offers@bagittoday.com or orders@bagittoday.com .
Warm Regards
Bagittoday Team
________________________________________
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.
Dear Sir,
we have dispatched your free gift reebok bag through aramex courier on 18 sep AWB # 6169392983.
Thanks
India Today Book Club
Sue ITBC Movement | Gathering Momentum
Hi,
The Sue ITBC Movement is gaining momentum very fast.
Our plan of action:
Activity Target
Increasing members Have 1,000 members by the end of November.
Getting legal help Prepare a draft of the case to be filed by end of November
Building a database of media to be approached Have a list of at least 1,000 journalists across national magazines and city-level English and regional newspapers
(The idea is to have individual journalist’s names and IDs so that we send mails to individuals rather than letters to editor. That way some one or the other will pick up our story)
Researching and documenting information about:
1. Handing the investigation of ITBC to CBI
2. International bodies and laws governing mail-order business and sales practices
3. National legal entities dealing with Sales Malpractices
4. NGOs supporting consumer groups
5. Filing cases in consumer courts (and getting all the paperwork ready)
a. The plan is to file the case in both consumer and criminal courts Having all information about all these ready by end of November
Making a contact list of all partners of Living Media (national and international) We will send mails warning the partners of the fraud that this company is running and ask them to terminate their partnership with Living Media
A number of people have volunteered to work on these activities and our juggernaut is rolling fast.
If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm
If the link doesn’t work, please follow the following steps:
1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu
If you have a problem accessing the link; please let me know so that I can add you as a member.
I will use the password 12345 for you.
You will receive a notification mail and will need to click the link in that mail.
Additionally, please give me the following details also (needed for legal proceedings):
Name:
Address:
Phone Number:
ITBC Membership Number:
Order Number:
Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)
Amount pending since: (Format: dd/mm/yyyy)
Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)
I look forward to fight this company together with you,
Sujata
ITBC | Proposal For A Class Action Suit | Next Steps
Hi,
I am Sujata Garimella.
On August 25th I had got in touch with some victims of ITBC’s cheating and malpractices proposing a Class Action Suit.
I have started a movement for this @ ITBC | Sue Them
I had requested affected people to join in (ref attached doc: Proposal_for_a_Class_Action_Suit.doc) and I am happy to say that there are 167 members on this site now.
A representative of ITBC got in touch with me willing to close my case. But I firmly told him that it was not about me as an individual any more and he needed to address the concerns of the whole group. (ref attached document: Proposal_for_a_Class_Action_Suit_Mail_Exchange.doc).
After the last mail that I sent on September 2nd, there has been no response.
I am now moving to the next step which is: I am consulting lawyers and all the sections that ITBC can be sued under. (With limited knowledge, I think they can be sued for tort, fraud, lying, cheating, malpractice, unfair sales practices, criminal case etc.)
If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm
If the link doesn’t work, please follow the following steps:
1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu
Companies like this get away with such scams because the consumer group is pan-India. We have some fora where we post our grievances but we have never formed a united front.
Because of this certain persistent individual grievances are settled but many go un-acknowledged. Finally out of being completely fed-up, we give up following the cheaters.
Let us not let that happen this time.
The scale of ITBC’s scam is the same size in the consumer domain as was Enron’s in the government domain. Just like Enron has become a classic example of Accounting malpractices in the international arena; let us make sure that ITBC is the example of Fraudulent Sales Practises in India.
Do visit: http://www.indiatodaygroup.com/contact.php. This has a link of all India Today group contact numbers. It is very interesting to note that all products have definite names to contact except ITBC!!!
You can also check the list in the attached pps: ITBC_Missing_Contact_Name.pps
Do add your voice to our complaint and do encourage other victims to join in too.
If you have a problem accessing the link; please let me know so that I can add you as a member.
I will use the password 12345 for you.
You will receive a notification mail and will need to click the link in that mail.
Additionally, please give me the following details also (needed for legal proceedings):
Name:
Address:
Phone Number:
ITBC Membership Number:
Order Number:
Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)
Amount pending since: (Format: dd/mm/yyyy)
Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)
I look forward to fight this company together with you,
Sujata
Dear Mr. Mustafa,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
An email communication has been sent to India Today Book Club on July 19, 2009, 6:56 pm
Dear Sir
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that your your free gift Rbk Bag has been dispatched from our end under the consignment number-6169392983 through Aramex courier on 18 Th sep 2010. Kindly expect the delivery in 1 to 2 week from the date of dispatch. If you fail to receive your order in the given time frame kindly get back to us.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.